This hotel is out in the middle of nowhere so you are trapped. The buffet food was terrible. the room was disgusting. Dirty and very old. They supposedly have 'thermal hot springs' that looked dirtly and awful. They played Turkish music out by the pool on Friday night from from 8-11 pm. It was so loud and awful. Avoid this... more

We stayed in Hierapolis Thermal on the 15th of May as part of our visit to Turkey. When we arrived the hotel from the outside looked just about OK. However, when we went to check in the reception staff was completely unprepared, insufficient and lacking basic manners and knowledge of how to cope with a group of 72pax -all elderly... more

Travel agent said this is the best hotel in Pamukkale. The three of us were crammed into a room that barely acceptable for two twin beds, let alone three twin beds. The air onditioner is only one meter above my bed, fortunately, the hotel provide thick blanket. The worse part for us was the shower box. It was leaking and... more

We stayed at this hotel during a round trip, but I advise everybody who has a choice to avoid it! Like another guest wrote, our whole group was put in basement rooms. This would not have been a problem in itself (as it was for the handicapped guests mentioned by the other traveller), but it was due to the thermal... more

We stayed at the Hierapolis as part of an overnight trip to Ephesus and Pamukkale. Since the entire trip, including travel, food and entry to the attractions, only cost GBP40 per head, we weren't entirely surprised that this 'luxury' hotel didn't come close to the 4-star rating we were promised. From the outside, the hotel looks pretty good, with a... more

Visited Pamukkale with a guided tour, and stayed for 1 night. Very pleased with the hotel's location and services. Great thermal pools, sauna, turkish bath, giant outdoor pool. rooms neat and well-furnitured. will definetely stay here next time. more

Sleets en totaal zonder sfeer of iets dat nog aantrekkelijk kan zijn. Het eten is redelijk en je kunt je... more

Im Zusammenhang mit einer (sehr günstigen) Reise nach Antalya/Alanya war auch ein Ausflug nach Pammukkale mit Übernachtung in diesem "Negativbeispiel"... more

Die Erwartung war normal, die Realität sehr mau. Schlecht beleuchtete Wege, enge kleine Zimmer mit teils kaputten Betten, Lüftung nur... more