well well well what can i say it was shocking !!! 5star...i think not, i would of put 2stars on it and thats at a push. the STAFF if thats what you call them were so rude you'd think they were the ones on holiday and we were the staff!! food .......we had to eat out every night because the... more

this hotel was fantastic value for money<the food was absolutely fabulous. the hotel was spotlessly clean and all the staff were friendly and helpful>the facilities within the hotel was very good however i think the children were a little disappointed with the lack of evening entertainment< considering we were there just before they shut for the winter i personally did... more

I cannot understand all the negative reviews! I agree that the reception staff could be a little more friendly, and the glasses from the bars could be in better condition, but apart from that this is a great value-for-money resort. The food can be repetatvie but this is the case for most all inc resorts. The rooms were of a... more

We where promised and paid for five star accomadation, the room standard wasn't even 2 star food was dreadful unless you liked plenty of cheese, tomatoes, bread & cakes, every glass in the place had lumps out of them reception staff where very unhelpful and unfriendly our rep from you travel had to be the worst laziest person i've ever... more

Hotel was immaculate and well appointed, staff hard working and friendly and nothing too much trouble. Spa was good value too, plenty of sun beds around pools and bars were good, nothing ran out, occasionally a bit busy but service was good. Food was excellent for buffet style, good range to suit all nationalities, fresh and kept topped up at... more

great location if you like it abit quiet but other than that perfect more

Read a number of reviews on this site after we booked and was quite concerned. Concerns proved to be misplaced. Hotel is great, not Park Lane London , but as good as any Holiday Inn/Ramada Jarvis I have every stayed at in the UK. Our room was at the back of the hotel -not overlooking the swimming pools and bars... more

Our room was situated in the older part of the hotel complex and was more of a 3-4* due to being very basic but it was all we needed as the rest of the hotel was easily 4+ - 5*. The hotel was clean and the staff were amazing. Endless fun for both kids and adults on the water flumes... more

We went away with friends and family (17 of us ) It was a beautiful hotel. food was lovley even kids like , the pool was nice and clean , the staff was very nice roooms and bed cleaned every day . There was intetainment for kids at nite , which they loved , only fault was aiar con was... more