This was the second accomodation during me and my ten year old sons short trip around the Emirates. The hotel is good to locate on the top of the second highest mountain in the Emirates, but not easy to reach by car while you need to drive not in the right direction to stay away from Omani land. Follow the... more

I only stayed here one night but thoroughly enjoyed my time. This is the place to stay if you want to feel like you've escaped the world for a while, it is after all near the top of a mountain!. The facilities are good but there is nothing outside the hotel so would imagine the a weekend would be plenty... more

This is a fabulous hotel. Please know that hotel is 900 meters/3000 feet up a mountain, and it's a steep drive. This means that it's not a good location for exploring Al-Ain or going back and forth. But if you want a nice resort to relax and get away, this is the place for you. The drive is steep, so... more

Mercator in Al ain is a very beautiful hotel and a very good location and a great kids pool We are not pleased with service. The period when we went was off peak period but still the service was pathetic. The receptionist Mr. Jonathan FORGOT to tell us that Arabic breakfast was included in our charges .So we missed the... more

A very pleasant hotel, typical Mercure standard (definitely 4 star & not 5 as some books claim). Rooms are quite small but well designed internally. The tragedy of this hotel is that the balconies seem to have been designed so as to minimise the views. So much more could have been done to give each room a stunning view. Nevertheless,... more

This beautiful hotel had great views of Al Ain and into Oman. The pool was fun and clean with a swim up bar. The breakfast buffet was plentiful and yummy. Other restaurants were okay and a bit pricey. The hotel is well outside the city limits, so if you plan on going into Al Ain to sitesee expect to do... more

I’ve stayed here previously, in late 2005. The hotel has an absolutely prime location almost at the top of Jebel Hafeet, the only “mountain” in the UAE (although being from Iceland we’d call it a hill!). The Grand Mercure is variously described as a 4-star and 5-star – I’d rank it as a solid 4-star resort hotel. There has been... more

Once again I cannot recognise the hotel from some of the reviews. We found the staff extremely helpful at all times and they certainly smiled at us (maybe because we smiled at them.....). The rooms are smaller maybe than you might expect but have everything you could need. Breakfast was lovely, dinner food not quite as good but certainly perfectly... more

You can't probably waste a great location better than this! It's a unique property as you have to drive some 15-20 minutes towards the top of the mountain where the hotel is built. Breathtaking views, atmosphere and unique possibilities all absolutely wasted by mismanagement. The only positive part was the GM who listened to our comments with a kind smile.... more