Mercure Grand Jebel Hafeet Al Ain 4* (Emirate of Abu Dhabi) - Hotel Reviews

Address: Jebel Hafeet | PO Box 24476, Al Ain 0, United Arab Emirates

Phone Number:

Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Shuttle Bus service Swimming Pool

Hotel Style:

#4 Family Hotels in Al Ain

#5 Luxury Hotels in Al Ain

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Mercure Grand Jebel Hafeet with 124 rooms is a unique mountain oasis resort, located at 915 m on Hafeet Mountain, just a 2hr drive from Abu Dhabi and Dubai. With refined authentic architecture reflecting the magic atmosphere of the region, the hotel offers 2 restaurants, a coffee shop and a bar with breathtaking views of the city. There are also various meeting facilities and recreational activities available such as a health club, 3 swimming pools with water slides, mini golf and a kids playground. ... more less

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Also Known As:: Mercure Grand Jebel Hafeet Al Ain Hotel; Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain; Mercure Al Ain; Accor Al Ain; Mercure Grand Jebel Hafeet Al Ain Emirate Of Abu Dhabi

Kariesa

Petersfield, United Kingdom

Senior Contributor

27 reviews

11 hotel reviews

Reviews in 12 cities

9 helpful votes

“Not recommended for Couples”

Reviewed 16 June 2013 NEW

I would definitely not recommend this hotel for a couples break. We arrived on a Friday afternoon and the pool area was more than packed out with families and kids. Most of which seemed to be day trippers? No loungers were available for us and the pool bar area was packed. We sat down at the restaurant near the pool... More

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PRHelen

Abu Dhabi, United Arab Emirates

Contributor

12 reviews

8 hotel reviews

Reviews in 8 cities

2 helpful votes

“Go for the view not the hotel”

Reviewed 10 June 2013

There isn't another location int he UAE where you can enjoy the natural view from a mountain top vantage point. The sunset is worth going for alone and there are restaurants taking advantage of this. The food and service, however, are disappointing. The hotel is dated but basically clean. Some maintenance work is needed to the pool and communal areas,... More

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patsydubai

Dubai, United Arab Emirates

40 reviews

3 hotel reviews

Reviews in 7 cities

42 helpful votes

“Some good, some bad....”

Reviewed 2 June 2013

The good: 1-location: at the top of a Jabel Hafeet 1,240m 2-view: overlooking the dry valley/desert. 3-temperature: about 6 to 10 degrees cooler than down below.Great in the summer. 4-hotel facilities: lovely established and cosy garden with comfortable sun lounges.Plenty of shade under trees.Two swimming pools, one with a slide to keep the kids entertained.Outdoor restaurant with terrace overlooking the... More

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Robin M

1 review

“Great location, terrible organisation”

Reviewed 27 May 2013

We came in a group of five couples - none of our rooms were available on time because they hadn't been cleaned, with some of us waiting over an hour. One receptionist offered one couple free breakfast to make up for it which was great but then others were not given the same. Even after asking. Our rooms were all... More

Dear Mr.Robin, Greetings from Mercure Grand Jebel Hafeet Hotel, We strive to ensure our patrons experience the best welcome, service and stay possible during their visit, and we fell short at this instance. Please accept our sincere apologies for the inconvenience you had faced upon your stay. We hope you will see the improvement and enjoy your time with us... More

ghorifaraz

38 reviews

10 hotel reviews

Reviews in 14 cities

7 helpful votes

“Awesome view”

Reviewed 20 May 2013

What makes this hotel unique is the awesome view of the whole city as its located on top of Jebel Hafeet mountain plus it has a huge pool which is like a mini water park.. i mean it! A huge pool with bar + 3 water slides + separate kids pool area. Even if you haven't booked a room you... More

Dear Mr Faraz Ghori Greeting from Mercure Grand Jebel Hafeet, I would like to thank you for your invaluable comments you had mentioned on Trip Advisor about our Hotel, I will share the same with our staff and the Mangement. Once again thank you for your time and effort you have taken to comment about us. Look forward to having... More

rasrajc

Mumbai (Bombay), India

Reviewer

4 reviews

Reviews in 4 cities

3 helpful votes

“Great place for families”

Reviewed 11 May 2013 via mobile

Had a great weekend with the family. Booked 2 rooms for 6 people. Spacious room for 4 of us and slightly smaller room for my parents. Kids enjoyed the water slides in the pool. Also other activities like ping pong, mini golf and snooker. Great value for money.

Dear. Mr. Rasrajc Greeting from Mercure Grand Jebel Hafeet, We very much appreciate your valuable comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Look forward to having... More

joynunes

“great place for weekend break”

Reviewed 9 May 2013

The drive up to the hotel was fun. The hotel room was spacious and we got a nice pool view room. lots of activities for kids. Amazing views from the hotel. Staff were plesant and helpful.. overall had a great break.. its also close to Hot springs, Al Ain Zoo and obviously Jebel Hafeet..

Dear Mr. Joynunes Greetings form Mercure Grand Jebel Hafeet. In behalf of Mercure Grand Jebel Hafeet, I would like to thank you for your valuable comment we very much appreciate the time and effort you have taken to provide the information online. Best Regards Maitha Al Ketbi Guest Relation Manager More

David M

Dublin, Ireland

49 reviews

27 hotel reviews

Reviews in 28 cities

11 helpful votes

“Spectular views”

Reviewed 7 May 2013

The drive up to the hotel is such good fun. The hotels lobby is spacious and bright. Rooms are not very big but adequate. Facilities are excellent with lots to keep kids busy. The view from the hotel of the surrounding area is nothing but breath taking. Being so high up it was windy and we did not use the... More

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Dear Mr. David M Greetings form Mercure Grand Jebel Hafeet. In behalf of Mercure Grand Jebel Hafeet, I would like to thank you for your valuable comments. We only want the best for our customers and aim to make your stay in our hotel comfortable and special and your comments would help us achieve it. Once again we thank you... More

Sunil_Mathias

“Average Experience”

Reviewed 1 May 2013

Pros: Good location, Lovely Room, Good View, Wonderful swimming pool with slides Cons: Bathrooms missing on common stuff like toothpaste, shaving creams, lack of restaurants Worst part - local kids coming in regularly in a bunch and disturbing the peace in swimming pools and slides. management were not able to control them and guests were disappointed. Lack of restaurants offering... More

Dear Mr.Sunil_Mathias We very much appreciate your comments on the Trip Advisor. We strive to ensure our patrons experience the best welcome, service and stay possible during their visit, please accept our sincere apologies for the inconvenience you had faced. Regarding the bathroom amenities they're available upon request. About the disturbance you were facing in the pool area, if /when... More

Muhammad921

“Nice experience.”

Reviewed 24 April 2013

Amazing views from the hotel, the location on top of the Jabel Hafeet mountains were really a sight. The rooms were quite big and not exceptionally clean, but good. and the staff were responsive and attentive.

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Mercure Grand Jebel Hafeet Al Ain Hotel Reviews, Emirate of Abu Dhabi

Mercure Grand Jebel Hafeet Al Ain

270 reviews from our community

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