I thoroughly enjoyed my 5 day business stay at this hotel. The staff were particularly helpful and curteous throughout and I have no hesitancy recomending this hotel for business or families albeit it is a little away from any tourist attractions so to speak. One or two people may have a problem that the hotel is dry ( no alcohol... More

I stayed at the hotel for 6 days with a sporting team from Egypt. We did not book this hotel by choice as it was booked by our Federation. Before going I read the reports and was a little worried about staying at this hotel as rest and comfortable surroundings are important for the teams performance. I was pleasantly surprised... More

If you see this hotel from outside looks unimaginable... you could never guess it is an hotel. But as soon as you are inside all changes. The staff is very friendly, rooms big and clean and nice view. Though it has a strange interior shape (looks like a shopping mall converted to an hotel), everything else is just fine. I... More

We were on a business trip and we had booked a standard deluxe room. We found the room poorly lit.There was only two spotlights near the window and a bedside lamp. There was no control for brightening it up. It was not carpeted. When we ordered room service at night, we were informed the electricity was out and it would... More

We "had to" stay at this hotel for one night on the National Day weekend. It was a last minute decision to stay in Al Ain and we haven't reserved a room in advance. Since there was no availability in any of the other Al Ain hotels, we decided that spending one night in this relatively cheaper roadside hotel would... More

In my opinion since service is the most important thing in hotels, I gave a low rating for city seasons hotel. At the check in unsufficient information was given, nothing about breakfast where I had to call later to check where I can have it, with a very rude answer from the reception they just mentioned "downstairs", suddenly after having... More

A frequent traveller to Dubai, I like to think of myself as an expert on its hotels. Lost at the prospect of having to spend a night in Al Ain (2 hours drive away) I checked with my travel agent and the choice was clear - the City seasons hotel presents itself as a recently opened luxury "boutique" hotel. The... More