totally agree with the previous review, stayed 3 nights after cruise . hotel needs updating airconditioning was useless mainly germans stayed there .it would have been interesting to see how much the vouchers all the waiters asked for cost. we were booked in by iglu cruise on bed and breakfast and found it very expensive.coke £4 beer £6 wine £7.on...
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Two nights at Al Hamra Fort as an excape from Dubai.
The good - the bedrooms are large and clean. Try and get a seaview room on the first and second floor. Strangely we (a married couple) were given a room that had an extra rollaway bed in it.
We were not offered a no-smoking room on check-in. I do...
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We had for the third time a fantastic holiday in your resort with all the wonderful surroundings and facilities. The staff were excellent from the beach cleaner to representatives for the management. We enjoyed the restaurants very much with Chalet and Al Jazeera as our favorites. Special thanks to our room cleaner who kept our room in a fantastic order...
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It was really pleasure to know this place.
Everyone was very attentive ,pleasant smile and approachable.
Few suggestions : Need to replace water taps in bathrooms. Light was insufficient ,in the night.
Particularly near balcony inside the room.
But room was very clean ,specious.
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My wife and me visited Hamra Fort Hotel in RAK last month, it was definitely a pleasant experience, not as crowded as we expected it to get on the weekend.
The restaurants offer a decent variety of cuisine, "The Chalet" was my personal best with live music. Though the hotel boasts of nightclub, it is not within the premises, however...
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Dear Fredd556,
Thank you kindly for your thoughts and compliments following your stay, the team and myself were delighted to read your feedback.
Indeed, the bar tends to get very busy, but please let us know next time when you visit, we will endeavor everything to ensure you a seat!
Kindest regards,
Erwin van der Veen
Hotel Manager
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we spent one night at this hotel . The staff in reception was helpful and friendly , we have been upgraded to a superior deluxe room. This hotel is perfect for a beach family vacation it offers a lovely atmosphere from ur balcony in the room to the lobby , the sand and the beach.U can enjoy a drink at...
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Dear Teddytouma,
Thank you very much for your review of your stay with us, we are glad to see you had such a comfortable, relaxing stay!
We hope in the near future you will visit us again, in the meantime I will share your kind words with the team to ensure they gain continued motivation from it!
Kind regards,
Erwin...
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I stayed here recently with work and wasn't disappointed, not just because I wasn't paying. The room I stayed in was in a villa about 5 minutes walk from the main building and was spacious, clean and well furnished. In fact, the bed was one of the largest and most comfortable I have ever slept in.
The grounds and communal...
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Dear Adebond007,
I was delighted to read your review, and will not hesitate to share your comments with the team, who will surely be motivated by your words to keep up the good work!
I appreciate your constructive feedback pertaining some of our products and services as well, and hopefully can use them for any future changes.
Once again my...
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We were offered this hotel for three nights before we went on a cruise. The staff in reception was most helpful, friendly, you couldn't fault them. Super breakfast. Lovely big rooms with view to the pools and the gulf. Dinner was a bit of a disaster.Half of the restaurants were closed on Sunday. Many people were there on half board...
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Dear Wahlenglaender,
First of all my sincere thanks for taking the time to write your review on Tripadvisor!
I was glad to see you enjoyed a relaxing stay with us, and that our team was helpful throughout.
Surprisingly you mentioned about the restaurants, I wish 1 of my team would have given you further information pertaining our Lebanese restaurant as...
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Enjoyed our stay at the Alhamra Fort at Christmas 2011, spacious clean rooms, beautiful gardens, food good. Staff pleasant and friendly. Would love to go back one day.
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Dear Sem1609,
Thank you kindly for your positive review following your stay at our resort, we look forward to welcoming you back, and in the meantime I will share your kind note with my team, who will be encouraged by your words to continue doing their great jobs!
Yours sincerely,
Erwin van der Veen
Hotel Manager
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This was a very nice escapade from Dubai. We managed to get a very reasonable price through a local travel agent. The beach was beautiful and clean, the Italian restaurant was extremely good ( I was very surprised about the quality of the meal), and the breakfast was generous with a good selection of food (Western and Arabic). The room...
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Dear Sag79,
Thank you kindly for your positive review of our hotel and in particular the Italian restaurant, the Chef will be delighted and encouraged by your words!
I have also taken note of your suggestion to improve the pillows in the rooms, and will not hesitate to use this feedback once such opportunity rises.
Once again my sincere thanks...
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