OK where to start? The very small bad bit is that the mattress we had seemed to be well past its sell by date - it was holey and gave us backache. Now the good bits :-) we stayed here for 10 nights and had an excellent stay. All of the staff ( they will get a mention) are just... More

Pros: + The staff are phenomenal. Nothing is too much for them with snack and drink on arrival and each afternoon, always smiling and when there was a problem with our room we were moved within minutes to great apologies. + Stong wifi throughout and access to PCs. + Rooms had good aircon and cable TV. Cons: - Hoi An... More

This hotels great! Very close to the old quarter. As soon as me & my mate pulled up on our motorbikes after a long day of riding they brought tea & coconut cakes, hospitality right there!! Even the bottle water from the mini fridge is the cheapest we've ever seen, cheaper than a street vendor, rooms are clean and spacious,... More

After two months of travelling we reached Hoi An, and for sure this is the best place we have been till now! As soon as you arrive they welcome you with tea, fruit, and biscuit! During all your stay you are treated as real guests. Staff always happy to help you and giving you what you need. If you decide... More

This hotel was a good value for the price, but there were a few issues: (1) There was fluorescent lighting in the rooms - not good for the ambiance, (2) The bathtub in our room was high up (about 18 inches higher than normal), and not very safe. Someone in my party actually fell coming out of the bathtub, :(... More

I stayed for 4 days and thoroughly enjoyed it. It is a very charming well-located hotel and the staff is really friendly. All of them were outgoing, helpful and went out of their way to make the stay enjoyable. Breakfast is optional for a fee and is definitely worth it. You can order anything off the large breakfast menu and... More

Very welcoming, good rooms. We were invited to a free dinner for returning guests on our first night and the food was amazing! The hotel also helpfully arranged for our tailor purchase to be sent back home to the UK...although the price list in the rooms is a little out of date! Lovely family owners and highly recommended as a... More

Overall during our 3.5 weeks in Vietnam so far, despite being a little bit pricier ($17 per night not including breakfast as opposed to some other places in Vietnam being between $10-$15) this is by far the place we have enjoyed staying the most. The hotel staff are so so lovely, they are kind, so gentle and not overbearing, incredibly... More

It ist dificult to say more positive words when it was all written in other reviews. We met in the Hoang Trinh Hotel the friendliest staff we´ve ever seen. All people were very respectful and helpful and we could greatly enjoyed our stay in Hoi An. We love your banana cakes - the best in Vietnam !! Thank so much... More