This is a great hotel located in a lane way in Hoi An. The stand out feature are the lovely ladies at front reception who remembered all our names and our room numbers (well, they tried very hard too but sometimes got mixed up :). Room is clean, nice with a little balcony. The bathroom floods a little when you... more

We really lived it up in Hoi An. This hotel was great. It was well located and we could walk to everything. The shopping for clothes was superb. This hotel is very nice and we liked it very much. more

I stayed at Hai Au for nearly three months as part of a student group while taking a university course, so I really know the value of the hospitality and good service this staff has to offer! I still miss everyone a lot and if I travel to Hoi An in the near or far future, I know for sure... more

This review goes out to the staff because if it wasn't for the there most friendly hospitality this would not be as warm and friendly! The girls up front where amazing with the best friendliness in town! I would come back in a hart beat! The staff both in the kitchen and in front where fabulous and warm! I was... more

We were initially hesitant about staying here because it wasn't one of the top-rated hotels in Hoi An. However, the hotel responded very quickly to our email and offered us a good rate on a longer stay. We are so happy that we ended up staying at the Hai Au, and can't imagine having had a better experience anywhere else... more

If you're looking for a nice room for a nice price look no further. Clean and spacious rooms with a balcony, hot water and cool airco and even more important: a great service by very friendly staff, ready for you at any time of the day or night. The breakfast buffet, which was included in the price, was a welcome... more

Upon arriving the hotel staff were very accommodating and friendly. Very clean and beautiful hotel rooms, not cramped at all. Clean pool as well! the buffet breakfast was incredible! the hotel staff were very friendly in helping to book travel plans and gave us the best advice to what to see while here, no cons here just friendly and helpful... more

This is a lovely hotel just on the edge of the old town. It's a lovely building, quite traditional in ways but with the addition of mod cons - the only thing the rooms lacked was a good view. But the location is great and the staff are fantastic. Recommended. more

Stayed at Phuoc An Hotel in Hoi An first time around (Quite decent) but decided to spend a few extra dollars on a nicer place for our return trip. SO worth it! Great value for our money, most comfortable bed I've slept in in months, large spotless bathroom with corner tub, free breakfast, and even a computer with internet in... more