I was told by friends about this hotel and I am happy to have taken their advice. It may be a small hotel but the staff here are wonderful and are always pleasant and smiling and helpful. The rooms are large and clean and the bathroom is spacious. Although the breakfast here is probably basic, it is good enough for... more

I travel around Vietnam on an Intrepid tour,and found the place to go for a relaxing holiday is Hoi An, the place to stay is the Hai Au Hotel. Hoi An is a more traditional town that is not like the larger Vietnamese Cities, that have the hustle and bustle. Staying at the Hai Au Hotel was a pleasure, the... more

This is a lovely hotel in Hoi An - the rooms are spacious and well-appointed, the bathrooms are clean (ours had a bathtub!) and the breakfast (included) was nice as well. The only facility that isn't great is the swimming pool which is clean and has nice lounge chairs but is in a courtyard which only gets sun for a... more

The reception staff in this hotel are so lovely and very friendly. Hoi An has so many fantastic tailor shops that it's easy to get carried away but the reception staff will package things up for you and arrange postage home. Laundry is available and priced per kilo so is very cheap. Bikes are available for hire and staff will... more

This is a great place to stay. The room was spacious, cute little balcony, good sized bathroom with a bath. The staff were amazing - friendly, helpful, talkative. Restaurant attached to hotel. Good location, within walking distance. Free bikes and great pool. I would definetly recommend this place. more

Room was simple but clean (Unlike the previous reviewer, I did not have any bugs in my room). I paid 20USD per night for a single room. Bathroom was clean; shampoo, TP, and toothbrushes provided. Small fridge in room had water and soft drinks at reasonable prices. Pool area was a bit small, and I'm not sure on the cleanliness... more

Heard that Vietnamese don't like surprises. Among service roads there are, this hotel chooses the one less traveled by: free cockroaches, smelly bathroom, hard bed. Staffs were cheating and not at all friendly. Just keep away from this hotel! more

|I enjoyed the stay at |Hai Au very much. The staff is very helpful and extremely friendly. Though the rooms could be better...pillow is quite hard, then the first day no hot water, the third day no light in the bathroom and on the bill a phone call the receptionist made in order to book my hotel in another city...be... more

The Hai Au Hotel is a very affordable hotel. The front desk staff treats you as family. This is not a resort hotel but a small inn with basic comforts. The room met our requirements with a small fridge and balcony. Nothing fancy here. Try the wantons and the steamed dumpling at the restaurant. I would stay here again-as my... more