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Furama Resort Danang


Furama Resort Danang
Hotel class 4 of 5
68 Ho Xuan Huong Street, China Beach, Da Nang, Vietnam
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Traveller Reviews

76% Recommend
4.0 of 5 stars 64 reviews
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By trip type
All (64)
[ Date ] [ Rating ]
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5 of 5 stars
Beerwah, Queensland
23 Jan 2009 | Trip type: Couples

We had heard about the Furama and asked the travel agent to include it in our itinerary. Absolutely topped off a magnificent holiday. We had been to China to Beijing Olympics, Jinan, Quindao etc, then to Japan with Mt Fuji, Hokone etc, Ho Chi Min City then landed in Da Nang. Apart from the Olympics it was the ultimate destination.... more

Management response from
gmdtm, General Manager

Coming a close second behind the Olympics is not a bad place to be in. Putting us above some of the other places you have visited is a real honour . I'm very happy to hear that we were able to impress you in such a way. Have to say that we have been awarded some very important distinctions in...

Tranquility
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5 of 5 stars
Birmingham, United Kingdom
4 Jan 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I stayed at the Furama between 16-26 December 2008 and this was our first visit to Vietnam. We selected the Furama as a result of internet and personal recommendation and I can say we were not disappointed despite the weather. Weather was not as good as we hoped but a cold front from China saw temperatures dip... more

Management response from
gmdtm, General Manager

Great to hear that you enjoyed your trip to Vietnam and even happier that we were able to contribute in a positive fashion to the enjoyment that you experienced . I have a great Team of people around me now and as they say "you are only as good as the good people you employ "confirms the saying . Personalized...

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5 of 5 stars
Chur, Switzerland
14 Oct 2008 | Trip type: Family

Although I'm a Vietnamese living in VN but Furama was my first experience in Da Nang (2 yrs ago - recommended by a friend.) It was a great trip w/ my family and my friend's family. However, for Vietnamese, I've heard that it's a bit difficult to reserve rooms.Isn't it a disadvantage coz local people are also interested in star... more

Management response from
gmdtm, General Manager

Actually 10 % of our business comes from Vietnamese Nationals . We have a large number of meetings and conferences during the year that are organized and attended by nationals and or by Vietnamese Companies . We also actively promoted the Resort to both Vietnamese living in Vietnam and overseas during such times as School Holidays , Public Holidays etc...

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2 of 5 stars
united states
7 Oct 2008 | Trip type: Couples
1/2 found this review helpful

Great hotel -- horrendous service. Let me be up front: this is one of the best resorts in Asia, given its location and its amenities. The resort sits on China Beach, one of the best beaches in the world. My husband and I stayed at the resort for three nights this past September. Overall, we had a decent experience although... more

Management response from
gmdtm, General Manager

We are happy to the extent that your stay with was as you discribe it ,"'was decent ".We are not happy that you have left with a "terrible taste in your mouth". However the "terrible taste" as you have discribed has been created by your own misunderstanding and very apparent desire to try and take advantage ,by recieving services and...

Poor service
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2 of 5 stars
Sydney
4 Sep 2008 | Trip type: Business
1/1 found this review helpful

Although it is a wonderful resort and great facilities, I found the service did not match the 5 star rating of the resort. Had an experience where the room iron burnt some of my clothes. Having contacted the General Manager to explain the situation, he offered no assistance to investigate or compensate me for the damaged clothing. I would probably... more

Management response from
gmdtm, General Manger

I think its terribly unfair when people write reviews when infact all the details are not correct .I would like to point out that infact that the guest had borrowed the Iron from Housekeeping and burnt the cloths themselves . I also find it a bit unusual that a claim for compensation was made when the resort had nothing to...

perfect!
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5 of 5 stars
Ireland
16 Jul 2008 | Trip type: Couples

stayed in the furama resort on our honeymoon , we had planed to stay 6 nights then go to Hoi An for another 7 nights,but ended up coming back to the furama for a futher 4 nights as our hotel in Hoi An was so bad.. From the moment we arrived everything was perfect, staff made us feel most welcome,... more

Management response from
gmdtm, General Manager

Glad indeed you enjoyed both of your stays with us and happy to know that we helped contribute to a memorable Honeymoon for you both . Hope you can come back for an anniversary holiday some time in the near future . My team and I will continue to look for and introduce "the little attention to detail things "...

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2 of 5 stars
Indonesia
9 Jul 2008 | Trip type: Family
1/2 found this review helpful

Dear Readers; Check In I arrived at the Furama around 7:00 pm on Monday, very good hospitality, they welcome you very nicely, just sit at the sofa and a nice welcome drink and they will bring everything you need for check in. Before moving on to the room they gave me a breakfast coupon for 2 adults. I ask about... more

Management response from
gmdtm, General Manager

I to am disappointed , due to the fact that you have left the Resort feeling disappointed. I wish that you had mentioned these issues to a member of Senior Manangement when you were here where by we could have expained further as it seems that you may not have all the correct information . I have checked your Reservation...

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4 of 5 stars
Guernsey, United Kingdom
18 Jun 2008 | Trip type: Business
1/1 found this review helpful

The hotel is about 10-15 minutes from Da Nang airport. It is a typical 5 star resort hotel, and for the most part my expectations were filled. Rooms are extremely comfortable, huge beds, clean. Bathroom very clean, walk in shower. Beautiful grounds. One lagoon swimming pool, one infinity, both very clean. Beer and wine not too extortionate. Good massage facilities,... more

Management response from
gmdtm, General Manager

Most happy to hear you enjoyed your stay with us and thanks for taking the time to give us your thoughts . In relation to taxi's to Hoi An you are correct about the prices , however the Resort provides a complimentry shuttle bus departing the Resort at 10 .00 am each morning with a pick up return around 3.00pm...

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5 of 5 stars
Dallas Texas
14 May 2008
1/1 found this review helpful

Two nights at the Furama were wonderful. We tried to get the pool view room to save money, but none were available. We upped the ante and reserved the ocean view for about $220 a night. Upon check in we were given a ground level room and could see some of the ocean through the ferns and ground buildings. We... more

Management response from
gmdtm, General Manager

Our Ocean View Rooms are our most popular and due to this demand we will be upgrading 20 rooms to be our new Ocean Studio Suites . These new suites will bring a higher level of luxury and sofistication to our already excellent accommodations . We know these new Suites will be in high demand when they come on line...

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5 of 5 stars
Maryland
7 May 2008
1/1 found this review helpful

My husband and I absolutely love this resort. It's extremely clean, the breakfast buffet is fabulous, the service is excellent and the staff is wonderful. We had a pool/ocean view room and the scenery was breathtaking. We were there for only 1 week, and I got sick from a cold for 3 days. Luckily, the room was beautiful because I... more

Management response from
gmdtm, General Manager

Goods news is always appreciated. Thanks very much for the comments . Buffet breakfast is one of our specialities and one that we take great pride in . always looking for ways to make it even better . . Ive got a great new Executive Housekeeper and have just appointed a new Guest Liaison Manager and both ladies are working...

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Furama Resort Danang Address

68 Ho Xuan Huong Street, China Beach, Da Nang, Vietnam