i over heard the housekeeping manager yelling at an employee about reporting a dicomfort feeling about being an employee. it was obvious that the manager was upset about the girl reporting it to a higher position boss named judy. it was terrible and early in the morning on oct 10th 2009. i would never stay there again. more

We stayed here during our trip to Niagara. All the hotels near Niagara were expensive and this place was just 20 mins from Niagara, so decided to stay here. We were worried how the hotel would be and we were taken by surprise. The hotel was really wonderful and spacious and very clean. This hotel is much better than the... more

Well i was looking for labor day getaways. I was traveling w/ my wife and my parents to Niagara. Found this NON Smoking Hotel about 20-25 min drive from Niagara which already had good reviews for $93/night ( expensive because of long weekend). I checked in late and was smoothly checked in into our rooms. I just crashed. The room... more

We chose this place because it has a kitchen facilty (full size fridge, stove top and Microwave). Its brand new and clean. Very nice, helpful staff. Elevator broke which made checking out a chore but no worries. It is a 40 minute ride to Niagra Falls. Nothing to complain about at all. more

On the evening of 13 August, Thursday; we attended a concert at the UB Center for the Arts and didn't want to drive back to Rochester at midnight. You may know that Candlewoods are designed as extended stay hotels, so that they have kitchenettes. We had a rate of $102.00 (sans tax), which, in the weeks before UB begins, was... more

We stayed two nights at this suite hotel in July 09. The place was brand new. Our room was not a suite, more a room with a kitckenette, including full size fridge, stove top, microwave, sink, coffee pot, dishes, pots and pans, and full size dishwasher. The bathroom was nice, but a little small and the blowdryer could not be... more

Nice and clean. Very reasonable price for a suite room. We stayed overnight for a trip to Niagara falls. Drive to the falls is easy. Nice restaurants around the hotel. Only issue was with the height of the bed. It was unusually high for hotel beds and was very inconvenient to get onto. The mattresses was 12" thick and i... more

My husband and I stayed there after deciding to take an improtu trip for a few days. We checked out the prices of a few hotels in the area and it came down between Candlewood and another hotel. I immediately got a much better "feeling" from candlewood, even though the two hotels were in the same area and only $10... more

We stayed here just a week after the hotel opened. What a great find! The staff was superb - always pleasant and helpful. The amenities were nice - DVDs available at the front desk for use in the room, convenient fitness center and complimentary laundry room. The rooms were spacious and comfortable. With a full kitchen and nearby grocery stores,... more