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Homewood Suites by Hilton Buffalo Amherst


Hotel class 3.0 of 5
1138 Millersport Highway, Amherst, NY 14226
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Reviews you can trust

75% Recommend
3.5 of 5 stars 28 reviews
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5 of 5 stars
Los Angeles, California
20 Oct 2009 | Trip type: Business

Stayed here for a few nights and my first time in a Homewood Suites. The employees were extremely friendly and it felt like a very nice place to stay right from the beginning. The hotel provides rate includes hot breakfast, wireless internet, and during the week is a reception/social evening with refreshments and snacks. I get annoyed when hotels don't... more

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5 of 5 stars
alberta
26 Aug 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed two weeks at the Homewood Amherst. My first time in a Homewood Hotel. I would highly recommend the hotel. Excellent service, start to finish. Comfortable, friendly and accomodating in every aspect. The staff were helpful and went 'above and beyond' at all times. The services this particular hotel offered for were exceptional - Amazing value! more

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5 of 5 stars
USA
24 Aug 2009 | Trip type: Family
1/1 found this review helpful

Stayed here for overnights during road trips twice this summer. Very nice place. We had clean well-maintained rooms both times. Breakfast was average, but free and convenient. Plenty of other food choices and shopping in the general area. The pool was very nice at this hotel. Bigger than a lot of hotel pools. Whole family liked this hotel enough to... more

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1 of 5 stars
Toronto
11 Aug 2009 | Trip type: Family

Stayed in a one bedroom suite for two nights. We were "welcomed" in our suite with a significant smell of food (looks like someone ordered pizza last night), and leftover drink in the fridge from previous guests. Also dishes were dirty. molds were found near the bed. My kids complained itchy after sleeping for the first night..terrible. I called front... more

Management response from
kalbone, General Manager

Thank you for taking the time to review our hotel. We realize by your comments that our housekeeping services did not meet your expectations. We want to apologize for any inconvenience that you and your family experienced while staying at our hotel. We appreciate your choosing us for your stay while in Buffalo. Karen Albone General Manager

Awesome
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4 of 5 stars
concord
23 Jul 2009 | Trip type: Family
1/1 found this review helpful

Great Rooms...Great breakfast, Fitness center and pool. Only complaint - Hotel was understaffed during my visit. When I asked them to get a toothbrush and toothpaste...I had to go and collect it myself from housekeeping. more

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1 of 5 stars
New York
1 Jun 2009 | Trip type: Business, Solo travel

When to the hotel on Business and took my 16 year old daughter with me. Would not recommend this hotel. It was nice to have free breakfasts and dinners. However when I pulled in I thought I was in a construction zone. There was about 20 Verizon construction trucks. I checked into my room and room was ok but I... more

Management response from
kalbone, General Manager

Hello Travelmuch25 - My name is Karen Albone and I am the General Manager of the Homewood Suites Amherst. I would like to apologize to you and your family for the issues which you experienced during your hotel stay. I encourage you to email me directly so that we may have the opportunity to speak in person. Thank you for...

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5 of 5 stars
overland park, kansas
9 Apr 2009 | Trip type: Family
1/1 found this review helpful

My teenage daughter and I stayed here for several nights. We were fortunate to be able to use Hilton points, so I can't speak for the 'value', but our stay was most enjoyable! The hotel is located close to a freeway, so I asked for and received an inside room, which was very quiet. There was a complete kitchen with... more

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3 of 5 stars
Canada
26 Mar 2009 | Trip type: Family
1/1 found this review helpful

Stayed 2 nights (Two studio suites). The hotel is between two highways, and it is quite convenient to airport, Walden Galleria, and minutes to Blvd Mall. Frankly speaking, the rooms were not as "roomy" as I originally expected - especially if you open the sofa bed - you may not have much room to walk. Housekeeping (cleanliness) is an major... more

Management response from
kalbone, General Manager

Hello biggroofy 7, I am the General Manager of the Homewood Suites Amherst and I would like to apologize to you and your family for the issues which you experienced while staying at our hotel. We take our guests comments very serious. I encourage you to contact me directly. Thank you for your time. Sincerely, Karen Albone General Manager

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1 of 5 stars
Washington DC
19 Dec 2008 | Trip type: Family
1/1 found this review helpful

I made my reservations in August via the Homewood Suites website and obtained an excellent military rate for a room. Five months later and a week before check-in, I received a letter in the mail from the property stating that they would not be able to honor the military rate unless we were could provide official travel orders. This is... more

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5 of 5 stars
Rochester, NY
29 Oct 2008 | Trip type: Business, Solo travel

This is an excellent hotel if you're ever in the Buffalo area. The hotel was extremely comfortable and clean. I felt like I was in an apartment with the full kitchen & living room. They have dinner every night, at no extra charge, & breakfast every morning. Coffee & tea are available 24 hrs. This was an overall very comfortable... more

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Homewood Suites by Hilton Buffalo Amherst Also Known As

  • Homewood Suites Buffalo Amherst
  • Homewood Suites Amherst
  • Homewood Amherst
  • Hilton Amherst
  • Amherst Hilton
  • Amherst Homewood Suites
  • Amherst Homewood
Address: 1138 Millersport Highway, Amherst, NY 14226
Amherst hotels Homewood Suites by Hilton Buffalo Amherst
3.5/5.0
28