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Homewood Suites by Hilton Buffalo Amherst


Homewood Suites by Hilton Buffalo Amherst
Hotel class 3 of 5
1138 Millersport Highway, Amherst, NY 14226
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Traveller Reviews

73% Recommend
3.5 of 5 stars 23 reviews
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By trip type
All (23)
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1 of 5 stars
New York
1 Jun 2009 | Trip type: Business, Solo travel

When to the hotel on Business and took my 16 year old daughter with me. Would not recommend this hotel. It was nice to have free breakfasts and dinners. However when I pulled in I thought I was in a construction zone. There was about 20 Verizon construction trucks. I checked into my room and room was ok but I... more

Management response from
kalbone, General Manager

Hello Travelmuch25 - My name is Karen Albone and I am the General Manager of the Homewood Suites Amherst. I would like to apologize to you and your family for the issues which you experienced during your hotel stay. I encourage you to email me directly so that we may have the opportunity to speak in person. Thank you for...

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5 of 5 stars
overland park, kansas
9 Apr 2009 | Trip type: Family

My teenage daughter and I stayed here for several nights. We were fortunate to be able to use Hilton points, so I can't speak for the 'value', but our stay was most enjoyable! The hotel is located close to a freeway, so I asked for and received an inside room, which was very quiet. There was a complete kitchen with... more

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3 of 5 stars
Canada
26 Mar 2009 | Trip type: Family
1/1 found this review helpful

Stayed 2 nights (Two studio suites). The hotel is between two highways, and it is quite convenient to airport, Walden Galleria, and minutes to Blvd Mall. Frankly speaking, the rooms were not as "roomy" as I originally expected - especially if you open the sofa bed - you may not have much room to walk. Housekeeping (cleanliness) is an major... more

Management response from
kalbone, General Manager

Hello biggroofy 7, I am the General Manager of the Homewood Suites Amherst and I would like to apologize to you and your family for the issues which you experienced while staying at our hotel. We take our guests comments very serious. I encourage you to contact me directly. Thank you for your time. Sincerely, Karen Albone General Manager

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1 of 5 stars
Washington DC
19 Dec 2008 | Trip type: Family
1/1 found this review helpful

I made my reservations in August via the Homewood Suites website and obtained an excellent military rate for a room. Five months later and a week before check-in, I received a letter in the mail from the property stating that they would not be able to honor the military rate unless we were could provide official travel orders. This is... more

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5 of 5 stars
Rochester, NY
29 Oct 2008 | Trip type: Business, Solo travel

This is an excellent hotel if you're ever in the Buffalo area. The hotel was extremely comfortable and clean. I felt like I was in an apartment with the full kitchen & living room. They have dinner every night, at no extra charge, & breakfast every morning. Coffee & tea are available 24 hrs. This was an overall very comfortable... more

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4 of 5 stars
Toronto, Ontario
19 Oct 2008

We stayed at the Homewood Suites over the Labour Day long weekend and had a very pleasant experience. The one bedroom suites are a nice size with a functional kitchen. The breakfast service, while basic, had all of the essentials (pastries, eggs, juice, cereal, bagels, spreads), which made for a pleasant morning experience. The pool was nice and was never... more

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2 of 5 stars
Canada
11 Oct 2008

Homewood Suites are pretty much all the same, though this one is located at an intersection of two busy highways. We also experienced an "attitude" from front desk staff as well as management. Stay at the Marriott down the road for more pleasant, courteous service. more

NOT SO HOT
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2 of 5 stars
new york
12 Sep 2008 | Trip type: Family

WOULD NOT RECOMMEND. Rooms were nice, no restaurant and breakfast was passible. Staff was nice especially food services but ran into female manager who had a real attitude.She was a real winner. Had small problem with room wanted to change she couldn't have cared less. Probably would not stay again because of her. Can't stand employees who have attitudes like... more

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1 of 5 stars
Canada
4 Aug 2008 | Trip type: Family
1/1 found this review helpful

We have stayed in this hotel 3 times in the past year. First visit was great, second visit we had problems with the room, noise, cleanliness etc. This last visit was the worst. Some of the staff were friendly and helpful, others obviously hate their jobs and should quit or be fired. Found the Front Office Manager, Sarah Espisito to... more

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5 of 5 stars
Brooklyn, NY
5 Jul 2008 | Trip type: Couples
0/1 found this review helpful

My husband and I stayed in a suite for six nights. The room was spacious and had a handy little kitchenette. Janet and Alicia kept our room clean and tidy daily. When we came back from tromping around Buffalo every night, we came home to a delightfully relaxing environment. The next time we make a trip to Buffalo, we will... more

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Homewood Suites by Hilton Buffalo Amherst Also Known As

Address: 1138 Millersport Highway, Amherst, NY 14226
Amherst hotels Homewood Suites by Hilton Buffalo Amherst
3.5/5.0
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