I wanted to write and tell management how awesome Krystal was this morning for my breakfast with a client at your facility. She was so happy and attentive to our needs that it was better than I could get at home, sorry honey! The room was nice and I realized that it used to be an Indigo, I didn't mind,... More

We went to Buffalo for our son's graduation at University at Buffalo. It is located across from the college campus. I could not believe how fabulous the staff was. Bryanne, the managing Supervisor was incredibly nice. So helpful. They made us feel so special. They recommended great restaurants in Buffalo, along with a shuttle to boot. Makayala was so vibrant.... More

We enjoyed our time in Buffalo. This hotel, however is not up to the standards of the Hilton name behind it. The staff is wonderful. There are so many flaws in the structure that this is a dificult building to maintain. There is crud in the showers, Tiles are coming loose in the bathroom near the toilet, The floor tiles... More

Who would have thought that the green-and-blue striped Cintas tie the Doubletree staffmembers wear would have worked with my windowpane Vineyard Vines shirt that I brought for the UB medical school graduation? Not I. But thanks to the most gracious and accommodating folks behind the desk, disaster turned to triumph: When we arrived on the Thursday night before the event,... More

Always stay at Doubletrees whenever i can across the USA. This one had a smaller lobby with a bar that was open and and serving a few happy people at 2am on a Sunday morning?!That was a first! Too tired to participate we head straight to the room which was smaller than usual but super nice. It overlooked the pool... More

This hotel had all the basic amenities that you would need in a hotel. Beds were comfortable and the room had a decent T.V. with a good channel lineup. The room although appeared clean it definitely needed an update as it was well used. The window in the room had moisture/condensation fog between the panes, so you couldn't see out.... More

Our hotel stay was wonderful. Great staff - Thank You Makayla and Bryanne - and so convenient. Great food in the restaurant and comfortable clean rooms. We had a bunch of folks with us and everyone was pleased. The shuttle even took us to our favorite Buffalo restaurant although there was good food choices within walking distance.....wings anyone (-: We... More

The hotel was very nice. Great bed. The service was excellent. The staff were extremely friendly and accommodating. Nearby Duff's serves the best wings ever. (Note: they're not called Buffalo wings in Buffalo.) Santoro's was excellent, as well.

True to the title .. Home away from home .. Right from the time Mary Beth checks you into a very comfortable room .. Brandi and Holly keep the bar lively and spot on service ., Tom has an excellent crew and definitely stay again everytime I am back in the buffalo area ..