We were camping in hokkaido and knew a majorstorm was coming thru so decided to get a hotel for one night. We had low expectations but it was worse than that. Food included in the room price was slop, room was old and filthy, and Iguess because they have a hard time attracting normal people, it was chock full of... More

My partner and I have just spent a very enjoyable three days at the New Akan Hotel. We stayed in a lakeside Japanese style room, which was very spacious - ten tatami mats plus small bathroom, closets, and seating area by the windows overlooking the lake - kept clean and neat by the efficient staff, and in very good condition.... More

I didnt stay in this hotel. My mom did and she says the rooms are ok. Buffet is has a good spread. I was at New Akan hotel in dec 2011. I was staying somewhere else and wasnt very impressed with this old looking hotel but do admit that the dinner spread at the buffet area looked impressive. My mom... More

The location is good - though not that important as the town is so small barely takes longer than 10 minutes to walk from one end to the other. The included meals are just amazing. The onsen is really nice as well and the staff service is just standard gold star Japanese style. My room - a lake view room... More

The hotel is big, considering the rest of the onsen hotels that I have been to. Hotel is located beside the lake and about 5-10 minutes walk to the Ainu shopping street where they sell wood crafted souvenir and products like cups and saucers. The hotel lobby is big and the restaurant is just located beside the lobby. Onsen is... More

A resort style hotel with a MASSIVE foyer and restaurant with views over the lake. Despite initial trepidation with somebody parking our car for us and taking our bags, we were actually very impressed with the view from the room, the meals and especially the awesome rooftop onsen complete with swimming pool and underwater recliners with jets in just the... More

The hotel is located on Lake Akan, the view is so pretty, you can view the beautiful from the bed room's window. There are two onsen in the hotel, one is indoor and one is on the roof with an open air view, the feel is so good when you stay in the hot water and snow is fallen down.... More

Good: Good onsen (both indoor and open air), nice lobby, big canteen with nice view, good variety of international buffet Drawback: No email response, front desk staff hardly speaks English, water heater in room is not working well. Note: Free bus from JR Kushiro station to hotel provided. Transport leaves bus terminal (besides JR station) at 2pm. As confirmed with... More

This hotel was actually very nice - not run down like many of the other similar hotels I have stayed in. Nice rooms, great onsen (especially the rooftop onsen and jacuzzi), and very good dinner and breakfast buffet ("viking style" as the Japanese like to say). To cap it all off, we were lucky to have a room overlooking Lake... More