This is an update to my last review (04 May 2009) of this hotel. This is our contract crew layover hotel while in Narita. I stayed here again on September 22, 2009 As noted, this is mainly a “transit” hotel. I’d venture to guess that nearly 90% of the guests are either just arrived or departing tomorrow type passengers.. Due... more

This hotel is just OK for an overnight stay. I was flying on stand-by and was not able to get a seat on the plane back to the States, so I needed a place to stay for the night. I received a discounted rate of $54, an excellent value for pricey Tokyo. The hotel is located a few miles outside... more

This was the first of ten hotels we stayed in during our trip to Japan, with a budget of 10000 Yen per night. After a long flight we wanted a hotel close to the airport and the Excel was less than 10 minutes away by shuttle. The staff were friendly and were quick to deliver to our room, our missing... more

Good value if booked through the Pan Pacific hotels website, otherwise costs more. Rooms are adequate size, quiet, clean, somewhat older building in good condition, mild mustiness. Would recommend if you need to be near the airport for a flight the next day. Take the express train from Tokyo to Narita Airport terminal 2, then take the hotel's shuttle bus... more

My wife&I were forced to stay overnight in Tokyo due to our Northwest Airlines flight delay to Minneapolis. Having spent the whole previous day in transit hanging out in Singapore, we were so tired and could definitely use a good bed, meal and shower. The airline booked us this hotel, and it provided us with all three. We had the... more

A missed connection lead to an overnight "lay over" in Tokyo at the Excel. With a 10 minute shuttle ride from Narita airport the Excel is ideal for the short stay, offering clean and comfortable if compact rooms with a choice of western or japanese breakfast at a reasonable price. more

Enjoyed my stay here,room size ok,good food at hotel,shuttle service works well.Look forward to staying again. more

Hello what a perfect way to break the long haul to London, stay the night here ! The shuttle bus was an interesting experience you need to look for signs about them, look at the list and see what number bus goes to the hotel and go and wait at that stand maybe every 20 mins or so? Hotel will... more

Staying at a hotel in Narita is usually preferable to schlepping into Tokyo and back to the airport for those who need to overnight for a stop-over at the New Tokyo International Airport (aka Narita). The Nairta Excel of the mid-budget but always efficient Tokyu chain is a fine choice for international passengers. The rooms are clean and slightly bigger... more