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ANA Crowne Plaza Hotel Narita

4.0 of 5
68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
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ANA Crowne Plaza Hotel Narita
Ranked #11 of 22 hotels in Narita
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277 reviews from our community

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Traveller rating
    38
    140
    74
    18
    7
Date Rating
Wausau, Wisconsin
Top Contributor
64 reviews 64 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

After a 12 hour flight, we arrived at Tokyo's Narita airport. The Crowne Plaza has a complimentary shuttle service. The front desk was friendly and helpful. Our room was up to the high quality standards of the Crowne Plaza. After a good night's sleep, we took the shuttle back to the airport. With instructions provided by the Crowne Plaza front... More

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California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 May 2013 NEW

The hotel presents good value for the money, and has many features making a stay here quite excellent. Amenities are many in the rooms, which are quiet, clean, and have good AC, comfortable beds, and several English language channels. Truly liked the Saifu Lounge and Teppanyaki Restaurant on the 17th Floor. Saifu has a very nice happy hour, and makes... More

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Molokai, Hawaii
Top Contributor
114 reviews 114 reviews
59 hotel reviews
Reviews in 62 cities Reviews in 62 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 14 May 2013

If you are in transit through Narita, I'd recommend the Crowne Plaza. As some of the other reviewers have noted, it wouldn't do well for a destination traveler. There is nothing particularly near to the hotel (with the exception of the airport). The rooms are large by Japanese standards, comfortable and clean. The restaurants offer enough of a selection that... More

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Houston, Texas
Top Contributor
123 reviews 123 reviews
47 hotel reviews
Reviews in 42 cities Reviews in 42 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 9 May 2013

I have tried all the major brands in the Narita airport vacinity, and while this is certinly not the most exciting place to stay, it is the most consistent quality wise. I have stayed here a half dozen times over the past few years and each and every stay has been a mirrior image of the previous stay. The staff... More

Was this review helpful? Yes 2
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Beijing, Beijing, China
Top Contributor
84 reviews 84 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 8 May 2013

This hotel is situated close to the airport, it has an airport shuttle bus running. The service is excellent, on the top floor there is a beautiful Japanese bar and they serve great cocktails! You can order in room massage and food, the breakfast is very good, recommended for business people!

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Noth Carolina
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 May 2013

I had a 24 hour layover at the Narita airport in late April and stayed at the ANA Crowne Plaza Narita. Very conveniently located with a 20 minute shuttle bus ride from the two terminals at Narita. The bus ran every hour to the airport and was comfortable and reliable. There was also a Circle bus which ran also every... More

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Perth, Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 19 April 2013

A bit of a shock to the system after the excellent service at its sister hotel in Okinawa. Basically, what you pay for is the convenience of staying close to the airport and the shuttle service. The fitness centre was adequate but unattended at the time i was there. Bit odd as you had to exit out and then re-enter... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review
14 May 2013

Dear spunkeymonkey78, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding fitness center and room size. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate... More

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 April 2013

Right on the money...you get what you pay for. Very convenient to airport, average service, buffet meals and room quality. Good place to stay for a brief 2 days stop over in Tokyo, If you are jogging enthusiast, there is very small Japanese cemetery just behind the hotel. To get there, exit to the right of the hotel, then hike... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review
9 May 2013

Dear Venerando B, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your... More

British Columbia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

I have stayed here three times before or after flights. Easy, free access to and from the airport, staff members speak English, fitness centre is available, and there is a convenience store (Family Mart) in the lobby.

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 April 2013 via mobile

We stayed here one night prior to departing Japan. Used points but still got a small upgrade due to platinum membership. There is a free shuttle to the airport but to go see sites in Narita you can either use a slow moving small fee bus or a taxi. Taxi runs 2400 yen. We explored Narita and even Sawara from... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Narita, responded to this review
23 April 2013

Dear YDoug, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I'm sorry to see the food served and your room accommodation fell short of your expectations. We highly value views, opinions... More

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Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita, Chiba Prefecture 286-0107, Japan
Phone Number:
Region: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Narita
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza

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ANA Crowne Plaza Hotel Narita
See lowest price for your stay* (from our partners)
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