we stayed in that hotel for 4 days last week. the view from the room was incredible. (the cosmo world) when we first arrived at the hotel, the receptionist insisted that we didnt have a reservation, but after 20 minutes of talking, he said that he made a mistake and gave us our rooms. it was annoying. above that, the... more

The first thing you need to know about this hotel is that, although it is called the "Yokohama Grand", taxi drivers will take you to one of three other "Grand" hotels, so just say the "Intercontinental" and they will understand. Public areas at this hotel are cavernous with huge lobbies and meeting areas which seem even larger when the hotel... more

Friends that live in Japan booked us into this hotel for our first three nights. We found the location was excellant, Rooms were large and very western styled. We spent a great deal of time in Queens square for meals and the use of the train station. The hotel is part of a huge conference centre and was always busy... more

Was in the area for an event at the convention center located right next door. Was there at 13:45 and wanted to check-in, but they told me that check-in as 14:00...I told them that I had a bus to catch to pick somebody from the airport (yes the airport limousine bus stops at the hotel) so I had to check-in... more

We stay here every once in a while and have seen it go down in service quality and everything else, however, they are trying to improve - or get some of their "priorities" straight. The main problem is that it is a huge hotel and their front desk and restaurants are just way too small for their total capacity. That... more

This hotel differs from ICH concept. As I have used to in Europe. Hotel is large and seems that this hotel is not well organized. We came one hour before official check-in time (14:00/ 2PM). Reception was unfriendly, staff member stated first that there are no reservation for us as it was quaranteed from hotels website. After waiting it was... more

We stayed here August 29th through September 3rd while we attended Nippon 2007 (the 65th World Science Fiction Convention and 46th Japan Science Fiction Convention, combined). It was a great place to start our travels in Japan. The room was large and very clean. We had a lovely view of the water, and the hotel was convenient to the Convention... more

If you are a smoker who is tired of being forced outside to smoke in the U.S. because smoking is prohibited in the lobbies, hallways, and restaurants of hotels, especially upscale US hotels – than this is the place for you. If you are like the vast majority of the U.S. population who has come to enjoy and expect a... more

We stayed here as the main conference hotel for the conference we were attending ... found service in the J (Asian food restaurant) on the top floor disappointing - I mean, if you have staff bow to the closed door of guests, you should at least have staff stop by the dinner table and see if you can sell them... more