Nice, clean business style hotel. Carpeting in my room needed replacement. Fantastic view of the ferris wheel and bay. Conveniently located next to an enormous shopping mall and subway station (below the hotel directly-almost). 45 on trains to Tokyo. Extremely helpful concierge: She flawlessly arranged Shinkansen tickets for me, and even printed out maps for my next destination, even though... more

This is a modern hotel in a new shiney area. It is attached to a fancy shopping mall, and is within close walking distance to a big department store. The rooms were good size and very clean. more

Ok, so I wanted a Labor Day weekend getaway, but not to far away (I live in Yokosuka, Japan) and the ability to do some sight seeing in Tokyo. I read many of the reviews right here on trip advisor and after, I decided this hotel had exactly what I needed. I suggest a non-smoking room with a balcony, some... more

This hotel has a great location, however the decor, the service, and the price all let this hotel down. I wouldn't stay here again, and there is no way I could recommend this hotel to a friend! more

We stayed here on a mid-week night and were taken to our rooms. We had to adjoining rooms. We immediately noticed that the rooms were were given were smoking rooms as the aroma was more that the missus would tolerate. We asked for a change of rooms. We were accommodated with two non-smoking adjoining rooms with a better view within... more

I am actually staying at the hotel right now - have an Executive Twin room with views of the ferris wheel. The room is huge, by Japanese standards. The shower and tub are excellent and so are all amenities. Had lunch (business lunch, no idea what it cost) at the Turandot Chinese restaurant, and it was excellent Chinese food. Two... more

Had a business trip to this hotel, quite often. Though it is very expensive, but as it was a business trip, it was not affecting my pocket. It is a world in itself. With shopping area, swimming, jacuzzi, sauna, restaurants etc, within. The staff was very excellent and very cooperative and hotel location is in heart of tourist place. There... more

OVERALL: This hotel beats out every other hotel in Yokohama in regard to value, location, and luxury. PERIOD. While obviously the best hotel for those who plan to explore Yokohama, this could arguably be an excellent base for those who plan on venturing into Tokyo and eastern Kanagawa as well. ROOMS: Most, if not all, rooms have balconies, which is... more

Stayed two nights at the Pan Pacific on a business trip, in a twin room with bay view (partial view, often termed 'river'). The room was reasonably spacious with a small balcony. Fittings and amenities OK. Free Internet via LAN cable (and for once the cable is long enough to work from the bed). The only flaw in my view... more