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Utsunomiya Port Hotel Reviews

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Utsunomiya Port Hotel

3.0 of 5
2-4-1 Higashishukugo, Utsunomiya, Tochigi Prefecture 321-0953, Japan (Utsunomiya Station)
Hotel amenities
Utsunomiya Port Hotel
20 traveller photos
Ranked #12 of 47 hotels in Utsunomiya
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    10
    14
    6
    0
    1
Date Rating
Pune, India
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Good hotel, great location”
4 of 5 stars Reviewed 21 April 2013

I stayed at this hotel for six night in first week of april and I really liked this hotel. The room is of descent size by japanese standard but is very clean. Breakfast selection is descent if not the best. Front desk is helpful and will not mind to resolve any of your issues. Location is good if you want... More

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Bonn, Germany
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Wonderful service but in need of a renovation”
3 of 5 stars Reviewed 19 July 2012

I stayed at the Port Hotel earlier this month for five nights and was... a little disappointed. The service was great - wonderful assistance to all my needs (whether finding a restaurant, posting a letter or getting some laundry organised). However... well, I have two main complaints: my gosh the beds are uncomfortable. You can feel all the springs through... More

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DavidHarper, General Manager at Utsunomiya Port Hotel, responded to this review
24 July 2012

FMEdwards, Greetings from the team at Port Hotel Utsunomiya Thank you for your recent stay and for taking the time to write a review. It was pleasing to see that overall you enjoyed your stay and had a positive experience. Thank you for your comments about our service, I will pass on your comments to our team. Your comments regarding... More

Osaka
2 reviews
“Great hotel”
4 of 5 stars Reviewed 30 June 2012

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Review collected in partnership with Easytobook.com

Management response:
4 July 2012

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Wakefield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“We would certainly stay there again!”
4 of 5 stars Reviewed 9 May 2012

My wife and I stayed for ten days at this hotel ,so are in a position to give a broad review. We found it to be generally very friendly,clean and welcoming. Our room was very spacious by Japanese standards and the beds very comfortable and exceptionally clean. The breakfast buffet was very good value with a wide choice and well... More

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DavidHarper, General Manager at Utsunomiya Port Hotel, responded to this review
1 June 2012

Mike P, Greetings from Japan Thank you for your recent stay and for taking time to post a review on Trip Advisor It was pleasing to see that you enjoyed your stay and rated the hotel highly We have a great team at Port Utsunomiya and we all try our best to provide a clean, safe and enjoyable experience -... More

C, UK
1 review
“Dealt direly with disabled customer and smelly broken rooms”
1 of 5 stars Reviewed 13 April 2012

I had booked a room as a wheelchair user, having seen them advertising themselves as accessible and informed them repeatedly (including once via a friend who spoke Japanese on the phone) that I needed a wheelchair accessible room. There is no step free access to the hotel except via a back door which I would not have possibly been able... More

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DavidHarper, General Manager at Utsunomiya Port Hotel, responded to this review
2 May 2012

Rowan T Thank you for your recent visit to Utsunomiya Port Hotel and for taking the time to write a review My apologies that the visit was less than enjoyable and that you found that there were some issues with ease of access. I have noted your comments and will review them one by one to see where we can... More

Washington, Michigan
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Nice Hotel - Good value”
5 of 5 stars Reviewed 5 January 2012

Stayed here as having meeting with Honda. Very convient location. It's Japan so the rooms are small, but with great restaurants and bars around, and has been mentioned, the breakfast buffet, this is a very good value hotel.

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DavidHarper, General Manager at Utsunomiya Port Hotel, responded to this review
28 March 2012

RomeoShopper, Thank you for your recent stay and for taking time to post a review on Trip Advisor It was pleasing to see that you enjoyed your stay and rated the hotel highly We have a great team at Port Utsunomiya and we all try our best to provide a clean, safe and enjoyable experience. You comments about nearby restaurants... More

Chicago, Illinois
Top Contributor
56 reviews 56 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
“Good Hotel for the Money”
4 of 5 stars Reviewed 6 September 2011

In this medium size city this is a great business hotel. The rooms are on the small size, bit it is Japan. Some very good local resturants near by and a Mc Donalds accross the railroad station. Tokyo is 1 hour by train and from there Narita is about 45 minutes. Most people say the Japanese under 20 can speak... More

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DavidHarper, General Manager at Utsunomiya Port Hotel, responded to this review
28 March 2012

ccws19, Greetings from Utsunomiya Thank you for your recent stay and for taking time to post a review on Trip Advisor It was pleasing to see that you enjoyed your stay and rated the hotel highly We have a great team at Port Utsunomiya and we all try our best to provide a clean, safe and enjoyable experience - at... More

An Agoda Traveller
“Pleasant stay”
5 of 5 stars Reviewed 24 November 2009

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DavidHarper, Manager at Utsunomiya Port Hotel, responded to this review
29 June 2011

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Edmonds, WA
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Excellent deal, good base for visiting Mashiko Ceramics village.”
5 of 5 stars Reviewed 9 November 2009

The room was very clean, small, 10 minute walk from Utsu station. I used it to go to Mashiko Village. 7-11 around the corner. There are good eating places in Utsu station, the restaurants around the hotel are open only during meal times, don't seem to cater to foreign tourists (only Japanese signs). Just my guess. The views are not... More

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DavidHarper, Manager at Utsunomiya Port Hotel, responded to this review
29 June 2011

AsianStanley, Thank you for your recent stay and review of our hotel I was please to see that you enjoyed the overall experience and that your cleanliness rating was high We try hard to offer a safe, clean and affordable hotel experience Vaslue for money and value for experience are very important factors when making a hotel choice We see... More

Winchester, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 20 October 2009

Rooms are small to US standards, even UK standards. But the hotel has good services, good bed, free (wired) internet, free parking and is veryt centrally located close to numerous restaurants within walking distance. All in all very nice hotel!

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DavidHarper, Manager at Utsunomiya Port Hotel, responded to this review
29 June 2011

Samm3, Greetings from the Utsunomiya Port Hotel team, Thank you for your stay at the hotel and for taking the time to share your experience with your review. It was pleasing to see that you enjoyed the overall experience especially the free parking and internet As you pointed out there are many and varied dining options within a short walk... More

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Additional Information about Utsunomiya Port Hotel

Address: 2-4-1 Higashishukugo, Utsunomiya, Tochigi Prefecture 321-0953, Japan
Region: Japan > Kanto > Tochigi Prefecture > Utsunomiya > Utsunomiya Station
Amenities:
Fitness Centre Free High-Speed Internet Restaurant Suites
Hotel Style:
Ranked #12 of 47 hotels in Utsunomiya
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Just 1 minutes walk from JR Utsunomiya Station, Utsunomiya Port Hotel is landmark hotel in Utsunomiya City. ... more   less 
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Utsunomiya Port Hotel
2-4-1 Higashishukugo
Utsunomiya, Tochigi Prefecture 321-0953
Japan
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