Good. As usual, the staff are always courteous and helpful. As the name itself, it's really grand. And it's convenient as the hotel is connected to a big shopping mall!! more

room has a modern design with includes coffee and tea amenities, which is quiet difficult to find in a Japanese hotel. Behind the hotel, is a big shopping ctr with good selection of food and shopping. Nearby, abt 2mins walk, one can take 100Yen bus to other shopping areas and train station. more

Room was typical 5 star hotel - quite spacious and very clean. Room had free internet access but I had forgotten to bring my PC. Checkin and staff were very efficient and courteous. Buffet breakfast was ok - nothing special. Check out the restaurants on the ground floor of the hotel. Summary - nothing to complain about however it is... more

Stayed here for 4 nights. As a Hyatt Gold Passport Holder not sure I got any benefit. Smallish but fine room, happier with a smaller bathroom and bigger living area. Breakfast ok although service rather over regimented for my liking. Was included with the common vouchers to be handed in. Actaually handed in one for the wrong day once by... more

We chose to stay at the Grand Hyatt Fukuoka on our friends recommendation who had stayed there previously. You can't go wrong at this hotel. It's location is great - next to Canal City packed with shops and places to pick a bite. As mentioned by previous reviewers, the 100 yen bus stops directly in front of the hotel and... more

The room was fantastic, the bathroom especially which ladies surely will appreciate in experiencing it. The hotel connecting directly to Grand Canal City which has numerous shops and restaurants. But when you are planning to go to city centre or other destination by public transport, it certainly ain't easy. In front of Grand Canal City entrance, there is a bus... more

This is the third hotel we visited on our one month Japan trip and it is the probably the most beautiful hotel we have stayed in. The rooms were big and the decor was very elegant yet simple. The service of the hotel was good and the staff were approachable. The gym facilities were also not bad and the property... more

If you consider mold smelling corridors, stained wall pannels in the room, dirty marble in the lobby, poor sound quality of the band, 10 years outdated uniforms than this hotel should be rated 1 star. to top is off, BF which was included was charged, movies which were previewed only were charged as well, and the attitude of the front... more

I am sitting in my hotel room now. The room is spacious and nicely appointed, but with problems. For more than $300 USD each per night I paid for three Grand Twins, this is probably my least favorite Hyatt. (1) On our day of arrival, the room was incredibly hot and stayed hot the entire first night (this is July... more