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The Westin Sendai Hotel Reviews

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The Westin Sendai

4.5 of 5
1-9-1 Ichibancho, Aoba-ku, Sendai, Miyagi Prefecture 980-0811, Japan (Kotodai Koen Station)
Hotel amenities
The Westin Sendai
56 traveller photos
Ranked #1 of 95 hotels in Sendai
4.5 of 5 stars 88 Reviews
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88 reviews from our community

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San Antonio TX
Top Contributor
150 reviews 150 reviews
62 hotel reviews
Reviews in 49 cities Reviews in 49 cities
65 helpful votes 65 helpful votes
“The Westin Sendai is a perfect hotel in a perfect location”
5 of 5 stars Reviewed 13 April 2013

We have stayed in a number of other hotels in Sendai. This was the best. It is located about a five to seven minute walk from the JR Sendai Station. To get there, take the pedestrian bridge out from the station. Look for the E Beans department store. Walk into the store from the bridge and take the escalator down... More

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See 2 more reviews by tsaltmarsh for Sendai
ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
15 April 2013

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers about hotel location and directions from JR Sendai station. We believe that your review will help other visitors and never get lost ! We are glad to know that you stayed comfortable and enjoyed view of the Sendai. However, we are very... More

London, United Kingdom
Top Contributor
122 reviews 122 reviews
53 hotel reviews
Reviews in 63 cities Reviews in 63 cities
265 helpful votes 265 helpful votes
“Impressive hotel with fantastic views”
5 of 5 stars Reviewed 6 April 2013

We had a great stay at Westin Sendi and would highly recommend. The hotel is a 10 minute walk from the main train station, which is quite easy without luggage, but you might consider taking a taxi if you have a lot of luggage. The hotel lobby is on the 26th floor, reached via a direct elevator. Rooms are on... More

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
12 April 2013

Dear Guest, Thank you very for review The Westin Sendai. It is a pleasure that you enjoyed and satisfied our hospitality and facilities. We are sure that your accurate and detailed review l help for other reviewers to enjoy The Westin Sendai. We share your comments among the team and it will gain confidence our self . Now, it is... More

New York City, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Very nice”
4 of 5 stars Reviewed 28 March 2013

My stay here was brief, arriving around 10 pm and leaving the next morning. I did not have a chance to experience anything but the room and the breakfast buffet (not even check-in, as a colleague took care of that for our group). But I was impressed with the room, quite large and well-furnished, and with a nice view of... More

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
31 March 2013

Dear Guest, Thank you for taking the time to review and rating The Westin Sendai with your kind comments.We are glad to hear that you stayed comfortable with us and enjoyed breakfast. We wish if you could stay with us longer next time then enjoy other service. Many thanks once again and we look forward to your return near future. More

Beijing
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“New, Friendly, Center of Sendai”
4 of 5 stars Reviewed 18 March 2013

Stayed here for a few days, very nice hotel, great view of Sendai from the upper floors. Attentive staff, good breakfast, exactly what a Good Westin should be. The Center of town is a very short taxi ride away, tons of good food very near to the hotel, if you don't feel like eating in.

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
20 March 2013

Dear Guest, Thank you very much for your kind words for The Westin Sendai. We are pleased to hear that you enjoyed our hospitality and you felt "a Good Westin should be". We believe that your review will help other visitors. Thank you once again and we look forward to welcoming you again. More

Melbourne
Top Contributor
69 reviews 69 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
“Incredibly good value 5 star hotel”
5 of 5 stars Reviewed 15 March 2013

The Westin is centrally located in Sendai City, close to the main railway station, many restaurants and a lovely shopping mall. The hotel has its reception on the 26th floor and the rooms are on floors above. The rooms are beautifully appointed, extremely large by any standards, and the staff friendly and efficient. The wifi is not free but reasonably... More

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
18 March 2013

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are really pleased that you enjoyed your time at The Westin Sendai and the city. As you mentioned, Sendai has a nice shopping mall, surrounded by nature, great local foods so we would like to let people know that... More

London
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Fantastic decor and great rooms.”
4 of 5 stars Reviewed 19 February 2013

Stayed here for a wedding. The hotel is well situated, a few minutes walk from the station. Many places to sit and relax, and the atmosphere is warm and relaxing. The rooms were bigger than I'd expect in Japan. The wedding catering was out of this world! Didn't have too much interaction with the staff, though we were surprised that... More

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
14 March 2013

Dear Guest, Many thanks for taking the time to review The Westin Sendai and for your very kind words which are appreciated. We wish if you could stay with us longer and may be next time then enjoy our SYMPHONY restaurant or Japanese ICHIMUAN restaurant as other recommendation. Thank you once again and we look forward to your return. More

Aomori, Japan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Upscale Hotel, Amazing View, 素敵なホテルです思う”
5 of 5 stars Reviewed 5 December 2012

The Westin Sendai is a very nice upscale hotel with amazing views of the city. I typically try to spend less on hotels, but the 21,000円/night I spent was well worth it once I saw the view from my 34th floor room. For me, this was the best aspect of my stay here. LOCATION: You can see the hotel as... More

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
14 March 2013

Dear Guest, Thank you for taking the time to review The Westin Sendai. We share your kind words among all associates.. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Your accurate and detailed review assists for other reviewers to enjoy The Westin Sendai Thank you again and we... More

Athens, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
“Safety, luxury and isolation”
4 of 5 stars Reviewed 15 October 2012

This hotel was last option as all the other hotels seemed booked up. Large room and very large window. Good view although somewhat obstructed from 26th floor. To go to hotel rooms requires taking two elevators with extra walk through reception. Good breakfast although not much better than in a 3* hotel where I stayed before. Very good service but... More

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
5 December 2012

Thank you very much for taking the time to review The Westin Sendai. We share your comment and try to improve our service and breakfasts better than the guest expectation. In regards to our work out gym, we apologize and we think it is a lack of our explanation that is available 24 hours with your room key. Again, thank... More

DFW, TX
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
“Best hotel in Sendai!”
5 of 5 stars Reviewed 12 October 2012

We stayed here for a few days in August and had a wonderful time! We ate at the breakfast buffet and it was amazing! Such an incredible view over the city with food that was prepared with excellence! The room was amazing and clean -- definitely an amazing hotel!

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
5 December 2012

Thank you for taking the time to review and rating The Westin Sendai with your kind comments. It is a pleasure that you enjoyed and satisfied our hospitality and facilities. We are really pleased that you enjoyed your time with us and hope to see you in the future. More

Cairo
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“I miss you already!”
5 of 5 stars Reviewed 21 September 2012

Heard a lot about how polite the Japanese are, but you are the living proof of it all. I fell in love with Japan, Sendai, and Westin. Loved everything about the hotel including the smell, wish I could buy a small bottle of that to remember you always. The room was amazing with that large window and the mountain view,... More

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ウェスティンホテル仙台TWS, 宿泊部 at The Westin Sendai, responded to this review
5 December 2012

We miss you too. Thank you very much for your review The Westin Sendai with your kind words. Also thank you for your comments regarding a movie channel and lunch menu. We take your comments sincerely to improve our service for guests from foreign country. We look forward to welcoming you again and Arigato Gozaimasu. More

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Additional Information about The Westin Sendai

Address: 1-9-1 Ichibancho, Aoba-ku, Sendai, Miyagi Prefecture 980-0811, Japan
Region: Japan > Tohoku > Miyagi Prefecture > Sendai > Kotodai Koen Station , Hirose Dori Station
Amenities:
Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 95 hotels in Sendai
Price Range: ££
Hotel Class:4.5 star (4.5*)
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The Westin Sendai
1-9-1 Ichibancho, Aoba-ku
Sendai, Miyagi Prefecture 980-0811
Japan
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