Stayed here as it was right next to Sendai Station and offered a gym and we thought a swimming pool. Without reservations we were quoted Y2,500 per night room only for single occupancy by the front desk. A quick search online secured refurbished rooms for Y10,800. When the front desk eventually recognised our online reservations they said that the price... more

We booked 2 twin deluxe rooms for 5 nights. At the hotel reception, they have pictures of their modern, refurbished rooms. When we saw our rooms they were nothing like those in the pictures, they were fine but completely different decor and were looking a bit dated. We have been allocated the unrefurbished rooms. When we asked the reception staff... more

When I am in Sendai, I normally stay at the JAL CIty Hotel but this time the Metropolitan's rates were much better. The Metropolitan is said to be Sendai's best - certainly in terms of location (part of the Sendai Station / S-Pal mall complex) it is definitely convenient. S-Pal is an excellent combination of fashion mall and food hall... more

I arrived on a busy weekend, and they managed to find me a room. Some members of the staff speaks very good english. The hotel looks a bit taky, the try to impress the visitor with grooms and valet. Rooms are big. Especially the "big" twins. But they would need to be refreshed. View over Sendai is great. There use... more