Good place to stay in Almaty. Goo dlocation and easy walks to areas or taxis if nothing else...... more

I read the reviews and find people very picky. But I guess they are because the price is steep for this hotel. I was here on business and found that the hotel met my needs. They were very attentive and assisted travelers as much as possible. Breakfast was included in my rate and it was awesome. The carrot juice was... more

I don`t really have any complaints in particular about the hotel in fact it was quite nice, Large room, comfy bed, quiet all in all pretty standard. I certainly will look around for a more affordable hotel next time in Almaty. 68,000 tenge or around $450 USD for one night stay is ridiculous. If money is not a problem then... more

I have to agree with all the negative reviews here. The place is a total rip-off - I found staff to be arrogant and unhelpful. Especially the breakfast room staff, with whom I had to interact in the mornings. Getting my tea (brewed in a tea pot) was a huge ordeal and required at least a 10-minute wait. When asked... more

The hotel was booked for me and after reading the reviews, I had some trepidation. However, the room was excellent--large, heated floor in bathroom, excellent bed and mattress, friendly staff and great view. The price, however, is very high for this part of the world and the internet was unstable. The internet is $1/per minute and you have to make... more

I stayed here for three nights in late 2006 as part of a journalists' trip to Kazakhstan. As a consequence, we were out and about a fair bit and so didn't spend that much time in the hotel other than to sleep and eat breakfast, with one night in the bar. I have to say that my overall impressions of... more

This is a long way from being the best Hyatt in the world, but I didn't expect five Kazakh stars to be worth the same as five stars in London or New York and I wasn't particularly disappointed, except with the prices which are very high, presumably because there is an almost captive market. I was here on a five-day... more

Ridiculously priced to the point of being comical. During my total stay of 5 days over 2 occasions in a 68,000 Tenge (US$451) room we had internet cuts, power cuts, mistakenly placed wakeup calls (I pity the poor soul that didn't receive the call that was sent to me instead) and a double night charge for an early arrival (even... more

Supposedly a 5 start hotel, but only in the lobby. the staff were nice enough and the lobby is very impressive. however theere are many things to be unhappy about. 1. my shower hose had a huge hole in it, so the first thing i had to do was to call the hotel staff to get it replaced. 2. the... more