I arrived here, it was an Emergency situation, without having booked in advance, at 01.00 am. They immediately took the advantage and told me that they had only rooms at 43.000 KZT (about 215 Euro)! I had no chance and I took the room. It took 10-15 minutes to have check in, and it was not by chance as it... More

My first trip to Almaty, arrived at 4.00 am, people were friendly, but the room was very basic and on the street site, traffic, trams, noise etc. prevented me from sleeping. I had to asked for a quite room facing the back. The bed was uncomfortable, thin pillows, carpet were stained and not really clean. Overall, very old fashioned. The... More

One of the probably best options for a longterm stay for business in Almaty. Sure, not a posh place, but with a good location, clean facilities and attentive staff. I stayed for more then 6 months onsite and despite the fact that this whole experience is not exactly cheap i do not regret any spent dollar. First and foremost, the... More

Have stayed 1 night, november 2012 . Hotel is located near at the centre of Almaty. It is convinient for business and tourism. Breakfast was good, traditional European meal... Room were too small for me and furniture were too old. TV didn't work properly

I stayed in this hotel several times during my business trips to Almaty. The location of the hotel is convenient, the rooms are clean and comfortable, equipped with a mini bar, TV and A/C. The SPA is very nice and relaxing. The staff is not always efficient, but always very friendly. The only awkward situation happened to me with a... More

We stayed in this hotel for just over a week. My husband for work and I for leisure. We really enjoyed our stay. We arrived in the middle of the night and the receptionist was very helpful and friendly. During our stay he was very keen to give us tips about what to do. He liked to steer us to... More

Central location in Almaty. Rather pricey. My room was small, but warmly furnished and with all needed amenities. Comfortable bed. Front desk staff wasn't very efficient (it took them quite some time to check me in/out) but was polite and smiley. I did not try out the breakfast.

Stayed there also couple of years ago, it is just ordinary hotel. It was packed before the crises when Almaty full with real estate people but these they are gone now so do not deserve its price anymore. It's restaurant facilities are really poor. Not an adequate room for eating. The hotel have square plan with the lobby as a... More

I stayed at this hotel in mid-July for a business trip. This was my first (and I hope only) time in Almaty so I can't compare this hotel to others in the area. The location is good as it is centrally located and close to the tram line. The value for price is NOT good. Our corporate rate was something... More