I am travelling with a Family of 4 and found out this hotel thru website. The place is beautiful where the reception really welcoming us.. This lady by the name Saleha (if not mistaken) is really helpful and nice. The 2bedroom suite is big and suit us very well. The room is clean but not being maintained well. I can... More

Booked a 2D1N Legoland package that came with a night's stay in Studio Suite, breakfasts, 2 Legoland entrance tickets and "Kids eat for free in Gleneagles Terrace Restaurant". We did not have much expectations to begin with since it was meant to be a relaxing stop-over night before we headed to Legoland early next morning. We were upgraded to a... More

I booked 2 rooms for my family (brother's graduation) - a studio suite and an one bedroom suite. The studio suite is in a poor condition. 5 stars definitely doesn't look it. Inside the wardrobe looks moldy - walls and floor. I was thinking twice if i want to hang any of my clothes in there. I don't feel comfortable... More

I was in Johor for the viva of a master student, and UTM put me in this resort. I was there just for one night, unfortunately, since it is really nice! I had dinner in the Chinese restaurant on the resort grounds, very nice. The only thing I did not like was so many Chinese people shouting outside the room.... More

Pulai Springs Resort looked good on the website but the house keeping leaves a lot to be desired. We booked a 2 bedroom suite for 3d/2n. The kitchenette looked great but the cupboards and fridge were as bare as bare can be. No cutlery, coffee cups, plates (the basics) were available. There were no tea towel or even a table... More

I visited Pulai Spring in the month of March 2013 and have been wanting to write a review of this place. I did research and look into the review of other visitors and was quite skeptical about the place. However, we booked it cause it was near Legoland and we could not find any other place available to fit our... More

Decided to stay here for a family reunion and was horrified. Firstly, the place is in dire need of renovations to the rooms and general areas. First impression of our "executive suite" was not good. The room service trays of the previous tenants were still left outside our door. Also, our door's locking mechanism was not working which made my... More

stayed 3d2n and the facilities in room is incomplete. there is no fridge/ mini bar. ask the front desk and they got from another room. Such checking should be done as part of checklist in room!!! hassle for customer to call and wait the item to be sent no spoon for coffee/tea making. there is cup and coffee pack but... More

My friends and I went there for a game of golf and I stored my belongings in the locker in the change room. After the game, credit card, cash and identity card went missing. Was left with 13 transactions made to my credit card amounting to almost 7000. Locker was not broken, suggesting an inside job. Spoke to a few... More