The last time I stayed in a 5 star hotel in Labuan was when before Sheraton Labuan being taken over by Grand Dorsett Labuan. For the past stays were excellent until I tried the new management last week for a night... I was quite annoyed a service staff came knocking on our door as early at 8.45am to check our... more

Considering the vast majority of people staying at this hotel are there for business, the standard is fine. I wouldn't expect much more from a small town hotel in Malaysia. The rooms have obviously been recently redone and are very nice, with new carpeting, flat screen TV, and marble bathroom. Better than I expected, really. There is also free broadband... more

The GRAND DORSETT LABUAN was formerly the Sheraton. I understand that hardly anything has changed - including the menu. Staff are the same and the rooms are the same although carpets are being changed and all the TV's are now flat screen. I suppose that the atmosphere can be described as perfunctory. There are two bars and one restraunt. A... more

I stayed here for one night as a short getaway, being about 2 hours from where I live. There is nothing to do in the area though. The rooms are reasonably priced, and lobby area is spacious and airy. There is not much of an atmosphere in the hotel though, mainly because it is so quiet. Check in was a... more

Stayed here with my husband as he was on a business trip. Facilities are just fine and the staff will bend over backwards to make sure you are ok. At dinner, they went to the effort of getting my name so they could serve me better at breakfast. I left a tip for the first time ever in Malaysia. We... more

As an oil field engineer I live in Labuan. I stayed there for a month with my wife. The rooms are good and the price is reasonable. The Restuarant has a buffet everyday which is very nice, the food is good and believe me you have to try their fresh friut juice especially the orange juice. more