The Chalet was located up the hill between Tanah Rata and Brinchang. Location wise it is fine. From the front, we can look across the valley to see part of Tanah Rata. It was pouring when I arrived with a car. I rushed into the reception where the owner was. There is no smile, no words of welcome. No body... more

This was the worst experience of what was to be the first trip to Cameron Highlands for my husband and two little girls! We went to the famed Bala's Chalet for tea and scones and came away with a very bitter taste in our mouths. We would go to great lengths to savor good food and thought a visit to... more

After reading all the bad reviews I think it is my duty to say I had a pleasant stay at Balas, We had booked the Raffles suite at 300 rm/night and it was clean, with a good view, plenty of space, bathroom OK with hot water and clean towels and the own pillows we brought because of the bad reviews... more

I stayed at Bala's 3 weeks ago, I have to say that it was the most expensive and worst accomodation my family had the misfortune to stay, in 3 weeks of travelling around penisular Malaysia. We had 2 double rooms, both smelt musty and damp and were dirty. My son had a shower in his room which flooded our room... more

We spent one night here, it was our first night in the Cameron Highlands. The building, garden and chalets (on the outside) had a lot of character, but the rooms were very basic and you didn't get much for your money. It was very quiet and peaceful, and a lovely setting to sit out in the garden and enjoy a... more

This hotel has a great atmosphere, but the rooms are less impressive (bit rundown, tiny shower). Breakfast is not included. more

I heard so much about this hotel here and elsewhere so I did not stay there. Nevertheless I went there for a curry lunch and did a watercolour sketch in their garden. I arrived at 1 pm on Friday and found there was no customer at the restaurant. I was then told that it was closed for lunch with only... more

we staid at bala's chalet luckily just 2 nights. The location is beautiful, the outside of the chalet it's suggestive and makes you expect a nice room too but the rooms instead are damp, the duvet on the bed was really dirty with disgusting stains on it, the tv was small and with only one astro channel controlled by the... more

I am not going to write long paragraphs about how bad my experience with this hotel was during our stay there ... plenty of that was written by other travelers already. I will keep it short and quick... First, note for the traveler - if you really want to see this place - stop by, have tea (only tea) at... more