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Bala's Holiday Chalet

Lot 55, Tanah Rata, 39000, Malaysia
Hotel amenities
2.5 of 5 stars 100 Reviews
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100 reviews from our community

What travellers say about this Speciality lodging
  • HOT WATER(5)
  • CUSTOMER SERVICE(3)
  • Superior room(3)
Traveller rating
    4
    10
    21
    24
    41
Only show reviews for Family (27) | Couples (44) | Business (1)
Date Rating
sharma_dhillon
kuantan
1 review
1 helpful vote
1 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

2 adults & 2 babies….Nope you can’t have the deluxe room! This was the most abnoxious thing I have ever heard over all the hotel stays I has my entire life !!! Seriously, why on earth I need to pay the high price for sheeteee (not allowed to spell it right...) service with so many restrictions! Hey we are paying... More

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NoellKailas
Kuala Lumpur, Malaysia
2 reviews
1 helpful vote
1 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Don’t go!!!! Expensive!!!! The walls, ceiling are full of fungus and moss. The Sheets smell really bad and got blood stains. Toilet also is full of fungus and moss. The room is dark and scary. I booked for two days, and up running away on the first day, careful if u pay in advance they don’t do refunds. Cameron has... More

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sonford24
Singapore, Singapore
Reviewer
5 reviews
4 helpful votes
3 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

Balas is a pretty building in a good location, because it's up a small track away from the busy main road. The dining room with log fire is nice and the whole old world atmosphere is a trip. The owners must be very busy and overworked, but we just really wished for some service with a smile, and a bit... More

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endlicheri
Singapore
Reviewer
4 reviews
2 of 5 stars Reviewed 3 January 2012

while the outside looks well maintained ... the inside is horrid. stepping in there was this damp smell .. and the blankets had stains. there was limited channels to watch at night. we had to keep the windows open but there were bugs that flew in because of that ! i had trouble bathinng because the water was either too... More

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kas v
KL
2 reviews
4 of 5 stars Reviewed 9 December 2011

After staying so many impersonal and almost identical cityhotels, I find Bala's Chalet very unique and special. Interior is furnished tastefully and garden is a charming mix of English style and jungle. Location is quiet and scenery beautiful. I am happy I booked a room even I had read the critical reviews here. My room was damp (nothing new in... More

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CassWoo
1 review
1 helpful vote
4 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

I had read the review for Bala Chalet before I went there on 8-10 Nov.. It seems that the overall review is not so good but I had a very good experience at Bala. Nice scenery, special design of the rooms, I can even sat in front of my superior room when I woke up in the morning to see... More

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sharala
London, United Kingdom
Contributor
14 reviews
14 helpful votes
1 of 5 stars Reviewed 1 November 2011

1) Awful service. 2) Blanket wasn't clean. Don;t think they wash it frequently. 3) Room is toooo cold at nite without heater facilities. For extra blankets, you must walk to the reception to get it. It was difficult for us, because we were placed in the rooms which were at the 2nd level - higher ground. 4) WORST part -... More

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pinnychan
Catania, Italy
Top Contributor
55 reviews
34 helpful votes
3 of 5 stars Reviewed 19 October 2011
1
person found this review helpful

this is a very charming hotel(in fact before was an old english college ).we booked a superior room,nice but too much humide and cold.the blanket was not so clean,the shower had some problems.the room was overpriced too 220RM(and the breakfast was not included)sanyway I have to say that if you want to have a different experience you must to stay... More

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Asha M
Singapore, Singapore
Senior Reviewer
8 reviews
2 helpful votes
2 of 5 stars Reviewed 12 October 2011

We recently stayed 2 nights in a Superior Room which cost MYR180 per night due to wknd rates (normal is 160). It was basically a row of shed-like rooms built behind the main building. The room was very musty due to the damp and the deep red coloured wall-to-wall carpeting looked highly suspicious. Thankfully, the bathroom was clean although very... More

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Rob1710NL
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 24 September 2011

A bit afraid when we read other reviews, because accomodation was already booked... Our stay was not that bad, our room was ok (R1). But room rates are too high and amazing unfriendly staff (came in with 'fill this in' and went away without a 'goodbye'). Water supply for shower was also lacking constant temperature. Bala's really needs to invest... More

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