my family and i stayed there for 5 nights on october 2009. we bought the hotel voucher thru one of the travel agent in Indonesia so the price is not that expensive. the reason i chose this hotel because i wanted to go to the penang adventist hotel for me having surgery. the hospital is just opposite the hotel. okay,... more

This is the worst hotel that I have ever stayed. Parking was smelly and dirty. 3 lifts to accommodate 20 over floors is ridiculous, to make it worse, one of them was under repair during our stay. The toilet seat was cover with non-washable stain and really disgusting, can't they just replace it as it does not cost that much?... more

Lousy hotel located in the same building with a shopping complex. The car park craps, little space between cars and if you are driving a big car, it is impossible for you to park into a car park space if both sides already occupied by other cars. Run down building with really slow elevator. Breakfast with flies around the food,... more

I had fun at Berjaya Tioman but that hideous Berjaya Georgetown was pale in comparison. The only great thing was the convenient location that enabled us to get away from it all. The staff were sometimes friendly depending on the shift. Room was crap, we got a suite with cobwebs. Bathrooms were decrepit. The maintenance is disappointing. Too bad we... more

I booked this hotel through a travel agent with a discounted price. I only pay 40% of published rate for a superior double room. This hotel is not in the city center but near to gurney plaze (you have to go by taxi). A little bit hidden from the crowd, because I have to search for more than an hour... more

Stayed just overnight but wished we had booked for longer. we were on 22nd floor in a junior suite which also included breakfast. the staff were fantastic particularly the bell boy who just couldnt do enough to help us. although a little dated now, the rooms were very clean, bright, airy, spacious and well set out. the bed was so... more

It may have been fabulous once, but it is stained, faded and needs new carpets now. Nothing special going on here but a good price. more

If you are thinking of staying in this hotel, think TWICE...!! Or THRICE....!! My husband is the Berjaya Vacation Club's member (*BVC) and recently we checked into this hotel for our vacation in Penang. On the second day of our stay, upon returning to our room; we realised that our room wasn't clean up. Tired and curious, we checked with... more

I just don't get what all the complaining is about: I experienced none of what is mentioned below. I requested a room on a high floor, and that is exactly what i got, the front desk staff were friendly and efficient, the room was massive with excellent views. yeah, the furniture was nothing to get excited about but did i... more