We booked last minute so we weren't expecting much but were pleasantly surprised. A big room with really comfy beds, big bathroom and everything was clean. The hotel staff were lovely too. There is no breakfast which was a bit annoying as also not a lot of places nearby for breakfast. However, the location in general is great. Just off... More

Hot water is an on off affair here, depending on your room. It's a little tired but good value for money, we paid rm150 a night for their top room, this is what they offered on 2 separate occasions stating it was the only room available, in hindsight I'd say that was a ploy to get us to book the... More

Have a deluxe room and ask for discount! Room is huge (for backpacker standards) with comfy chair and good bed! Tv with moviechannel and fridge. Bathroom is big but shower was getting a bit old, still fine. Service is good, friendly staff and the make sure your have Everything you need. Breakfast included, standard but fine.

Stayed at this hotel conveniently located in town and easier for my mum & 10-yr old daughter to move around with nearby coffee shops & stores selling local food & souvenirs. Close to wet market opposite and 5-10 mins walk to nearby shopping complexes too. There's a night market closeby and the hotel staff are equally courteous & helpful.

Stayed here for one night on business in a deluxe room (not quite sure what the differences were, except that the bed looked bigger, perhaps). The room was clean, although there was a large puddle of water in the bathroom, and it was generally worn (stains on floors and carpet). No lift, but the staff carried my bag up for... More

I stayed here before when it was still new...it must be 5 years now since that last stay and many things are starting to look average. The room is still spacious and clean. The only setback is there are lots of cockroaches scurring around. Just too many of them! I'm wondering whether the hotel has engaged a pest control company... More

Mixed feelings about the D'Borneo Hotel in Kota Kinabalu. Positives were that the staff are very friendly and helpful, the location is great (opposite the night market) and the breakfast selection is good. Negatives were that the bathrooms could do with a very good clean and added to that a good extermination as we had several cockroaches running around ours.... More

Initially, this seemed an OK budget deal - comfortable beds, kettle, tea and fluffy-ish towels, however, it was crawling with cockroaches. Staff didn't seem surprised and did move us but the place was clearly infested. Avoid this hotel until they have dealt wih their infestation.

Our room - particularly the bathroom - had not been cleaned... disgusting. We checked out early as a result with an apology but the receptionist didn't seem at all surprised. The entire hotel - even on the non-smoking floors - reeks of cigarette smoke. Breakfast was inedible. Book elsewhere.