I stayed in this hotel during my last trip to KK with my whole family. It was a nice hotel but a bit far from restaurant or shops to walk to. But since I rent a car during my last trip there, it was not a problem for me. If you are looking for a nice, comfortable hotel with reasonable... More

clueless to put up a review for this hotel. just see what other people's talk about this hotel. their service ~ totally ZERO. and for wifi, you need to put some money to use it. room has a very bad smell. good thing about this hotel is just because its attached to the plaza where you can easily go for... More

Pros: - Free overnight basement parking - Attach to the shopping mall Cons: - See the title of this review - The towels are dirty. Fresh clean towels are suppose to be white - Carpet smells - Poor helpdesk service. No point mentioning additional request to receptionist, they will mess it up

The only good thing is its spacious room Other thing completely bad: You've to pay RM15/day for wifi access. Door access card given not functioning, only my 3rd call answered by receptionist whom promised will send a new one . Then have to wait 20 minutes for the replacement card. Room carpet smelly. Counter staff also rude, slow & don't... More

A terrible experience. We were placed here as an accomodation facility for the training that we we conducting in KK. The 2nd hotel in my life that we have to push the concierge trolley by ourselves to the room with the front desk not being bothered at all. The front desk was not helpful in any way. We have to... More

Unfortunately i didn't check tripadvisor before we booked this hotel. We asked for a non smoking room, but we got dirty and smelly rooms. First they said the non smoking floor was under construction. We didnot accept and at last we got 2 rooms in the non- smoking area.These rooms were sufficient. The other floors in the hotel looked dirty... More

Please avoid at all costs. Reasons: 1. The hotel is infested with cockroaches! Had to change my room 3 times before i got a decent one.... only to find cockroaches on the wall. 2. Food is both bland and horrible. 3. Staff are lacking in politeness and are slow in check-in, resulting in delays and queues 4. The towels smell... More

Even though the rates this hotel offering is much cheaper than any other 3/4 star hotel around KK, I truly not recommended anyone to stay at the super duper terrible hotel. Not only the hotel staff is rude but also no sense of professionalism at all. I've stayed at few budget hotel around kk before and even without any star... More

booked this hotel through the hotel website with attractive rate and i paid it all during the booking. we arrived at the before the check-in time and the hotel main door was undergone some renovation and the way blocked by the building materials so car cant drive up to main door. bad thing is no one help us to carry... More