We have just returned from a trip to KK & the Promenade. The hotel was fine, the service was fine, the included breakfast was great with western & Asian food & lots of it, staff were excellent. BUT !!! Every morning the public areas ie. the halls on the accomodation levels had a terrible smell of sewerage between 7am &... more

A great hotel and has everything, internet, great food and a professional staff. It's in the center of KK and walking distance to everything from beach to restaurants. The restaurant is one of the best I have visit. Chinese, Malay and international food. Even they not serve pork, you will enjoy it. The rooms are big and cost around 210... more

As what others has commented, this hotel is very clean, walking distance in the city center (massage place, market, Ocean Seafood Village, etc.) excellent customer service by the hotel, I really enjoy my stay at Promenade KK. Simple room with sea view provides clean pillows and bed linen, good lighting, bathroom is clean. Free WIFI at lobby only. Hotel facade... more

Hotel had just recently been refurbished and was still in the process. Hotel staff were quite helpful, and very efficient. The pool was closed at the time so we had access to a pool belonging to apartments just next door which was huge, but had no sun-loungers, I assume their own pool has re-opened by now! Hotel is a 5... more

My stay in Promenade was with my mother and boyfriend. We came at a time when the hotel was still undergoing renovation, so our first impression of the hotel's facade was not very good. While waiting for our room to be ready, we decided to have lunch at the restaurant. The service at the restaurant was really poor and slow,... more

This my first trip to KK with my hubby and with another couple...we arrived very early to the hotel, due to that the hotel unable to allocate any room for us.However the gup at the recp was really helpful and promises to us, he will try his best to get ready our room atleast one room for refresh by 12pm.... more

Looked on google maps and was happy to see it is just in front of the south china sea. Unhappy the moment i stepped down the taxi. Nice breakfast. more

we stayed at the junior suite for 1 nite,the rooms were clean that's abt it.the hotel is really old...undergoing renovations now,will take around 4 months to complete.very stale smelling rooms too! the bed seemed to have some bugs,husband was bitten the worse! looked like mosquito bites. the room service food was terrible.nothing much to choose from anyway. stay here only... more

Stayed at the Promenade on the last day of my 9 days in Sabah and Sarawak. Had a great experience there. The room was clean, service efficient and the breakfast was fantastic. The hotel is undergoing further refurbishing and I am sure it will be even more outstanding thereafter. The hotel seems to popular with both locals and tourists alike.Their... more