Four Points by Sheraton Kuching 4* (Malaysia) - Hotel Reviews

Also Known As:: Four Points By Sheraton Kuching Hotel; Four Points By Sheraton Kuching Hotel Kuching; 4 Points By Sheraton Kuching; Four Points Kuching

Address: Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia

Region: Malaysia > Sarawak > Kuching

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Luxury Hotels in Kuching

#4 Business Hotels in Kuching

#5 Family Hotels in Kuching

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Get Where You Need to Go. Welcome to the Four Points by Sheraton Kuching in Sarawak, East Malaysia, on the amazing island of Borneo. We’re located in the middle of the BDC commercial hub, near The Spring mall. We’re also near Kuching International Airport (KCH), where our counter in the arrival hall can provide you with any assistance you need.Free to Choose. Whether you’re here for business or pleasure, we’ve got you covered with outstanding event spaces and contemporary restaurants and a bar. We also offer plenty of ways to stay active – such as our 24-hour fitness centre and a great outdoor pool – and to stay connected – like our 24-hour business centre and free Wi-Fi in all public areas. You’ll even get complimentary daily newspapers and bottled water. Don’t worry; there are no hidden fees.Casual Comfort. Our 435 rooms and suites are designed to make you feel right at home, featuring the oh-so-comfy Four Points by Sheraton Four Comfort™ Bed. A great night’s sleep, a fantastic rainforest shower, and genuine service – what more could you want in a hotel? ... more less

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273 reviews from our community

See which rooms travellers prefer - 46 traveller tips

zue065

penang

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

5 helpful votes

“Just ok”

Reviewed 18 May 2013 NEW

Stayed here only for one night. Location wise quite far from downtown however very near to the airport. In terms of waiting time, the front desk took about 30 min to get my room ready it seems like there is a problem with my booking probably it was not captured in their register. The room was spacious, bed very nice... More

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Sheriffa

Kuala Lumpur, Malaysia

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Poor Service”

Reviewed 11 May 2013

I stayed here in early April 2013. As I first arrived at this hotel, the bellboys were just chit chatting away..they never made any attempt to help me with my bags. I have always specified in my booking that I need a city facing room and since I am a SPG member I should be given a room on the... More

Hi Sheriffa, Thanks for taking time and share your review with us. We appreciate your feedback and I truly sorry for the service lapse and inconvenience caused. Your feedback is important and certainly will assist us as we continue to make improvements on our product, facilities and services to meet our guest expectations and enhance their experience. Your highlighted concerns... More

seetiong

Penang

3 reviews

3 helpful votes

“Good location but...”

Reviewed 9 May 2013

I always travel to Kuching for business trip, this hotel seem like is convenience to me because near to Airport. The surrounding of the Hotel have a lot of coffee shop and massage centre. For me this Hotel room also ok just the corridor a bit dark. Hope the hotel management could improve the lighting on the walk way.

Was this review helpful? Yes 1

Hi seetiong, Thanks for your “Great location but” review of Four Points by Sheraton Kuching! Your highlights on our amazing location are very much appreciated indeed we are located strategically and easy access whether you are here for business or leisure. On your concerns about our room corridors lighting, I will share it with the related department and management team... More

Gracefulgrace

Contributor

16 reviews

9 hotel reviews

Reviews in 8 cities

8 helpful votes

“Hotel with the poorest lighting and ambience”

Reviewed 7 May 2013

The first thing that I noticed upon entering this hotel was the lighting condition at the reception.it is so poorly done . I checked in here for two nights since I am attending a course in the hotel. The room has a musty or damp smell to it, kind of strange for a new hotel. Wallpapers are peeling off and... More

Hi Gracefulgrace, It is disappointing to know that we did not meet your expectations on this occasion and I sincere apologies for the inconvenience caused. Guest comfort is very important to us and I will share your comments with the related departments for their attention and improvement. Again, thank you for the gift of feedback and should you travel back... More

DC8303sg

1 review

“Awesome place to stay in...”

Reviewed 5 May 2013 via mobile

This was my second trip to Kuching and second time staying at the hotel. The staff is friendly and they speak good English (with understandable pronounciation too). The hotel room is spacious (comfort room on first stay n decided to spoil ourselves with a junior suite thereafter). And it was Christmas season on both occasions. I was wow-Ed by the... More

Hi DC8303sg, Thanks for your “Awesome place to stay in” review of Four Points by Sheraton Kuching! We truly delighted that you enjoyed and rated 5 stars on us, always pleasing and such an honor to hear such positive feedback especially from our return and valuable guest like you. Should you need assistant or concerns on your upcoming visit, please... More

arviena

Kuching, Malaysia

Senior Reviewer

7 reviews

Reviews in 2 cities

“Better service than last stay:)”

Reviewed 2 May 2013

One of my fav place for breakfast. Last stay was full of hiccup(you can refer to my previous review) but then i stayed here again last week. I went without booking, went to check in at 5pm, and the process was smooth. I was given a sixth floor room, high enough to have a great view of Kuching. Everything in... More

See 5 more reviews by arviena for Kuching

arviena has 1 more review of Four Points by Sheraton Kuching

“Could have been better.”

Reviewed 13 November 2012

Hi arviena, Thanks for your “Better service than last year :)” review of Four Points by Sheraton Kuching! We are very happy with your favorable reviews and your continued support at our hotel. It is pleasing to hear such positive feedback's especially from our return and valued guest like you. Sincerely apologize for the missing chef to assist in preparing... More

Meilinda_Girsang

Pontianak, Kalimantan Barat, Indonesia

7 hotel reviews

Reviews in 6 cities

“Pretty cheap for a 4 star hotel, if booked through travel agents.”

Reviewed 29 April 2013

The hotel was big & super clean. Breakfast was wonderful. Near to the airport so the airport transfer was free. Food stalls & minimarkets are in walking distance. Huge rooms, huge marble bathroom, huge shower cubicle, huge bed :) Design & decorations were basic. Nice pool area.

Hi Meilinda_Girsang, Thanks for choosing our hotel and taking time to share your review of your recent stay here. It is pleasing to know that your overall experience at our hotel was a great one. Your highlights on our amazing location, great room designs and facilities are very much appreciated. Once again thanks for the gift of feedback and should... More

Arifien

Jakarta

Top Contributor

103 reviews

95 hotel reviews

Reviews in 43 cities

203 helpful votes

“Big hotel but bad services”

I stayed only 1 night, location near airport. Big hotel and new building. Some of part still under renovation. I have booked for pick up service from airport, waiting for 30 min for this service. All rooms no smoking rooms. Fitness center closed and no officer there. Access way to swimming pool via restaurant, isnt comfort for me, and closed... More

Was this review helpful? Yes 2

Hi Arifien, Thank you for your review and taking the time to provide feedback. I am sorry to hear that we failed to meet your expectations and apologize for any discomfort or inconvenience caused. We hope that this less than satisfactory stay on this occasion will not deter you from coming back to our hotel. Should you allow us the... More

mushamidah

sg petani

5 reviews

1 helpful vote

“Not to the standard of 4 star”

Reviewed 20 April 2013

Nothing to praised as it just look like normal hotel rooms . There were no free wifi and you have to purchased them at quite a price. The breakfast had lots pastries and we Asian people prefers Asian food more. Not much choice . The front desk staff does not give more information upon booking the rooms whereby I was... More

Hi mishamidah, Thank you for staying with us and taking the time to share with us your feedbacks. In room internet access is chargeable at MYR40 per day for our Comfort Room categories, but for our suite room and above categories is free. We do offer Free WIFI available in our public areas (Lobby) and 2 terminals free to be... More

CityFolks777

8 reviews

8 hotel reviews

9 helpful votes

“Not up to the mark of the Sheraton International!”

Reviewed 19 April 2013

The standard room are just average and nothing to make my stay memorable and pleasant. The quality of buffet foods at the coffee house had deteriorated over the months. Selection of foods are limited and not up to the standard, freshness of some of the items are susceptible. Fully understood now why a discount are given when you dine in... More

See 5 more reviews by CityFolks777 for Kuching

Hi CityFolks777, Thanks for taking time and share with us your feedback on your recent stays with us. I am sorry to hear that you experienced some discomfort during your stay and I sincerely apologize for the inconvenience caused particularly on our foods spread at the restaurants. I will share your concerns with the culinary teams for their immediate attention.... More

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Four Points by Sheraton Kuching Hotel Reviews

Four Points by Sheraton Kuching

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