First of all, I'm a Kuching resident. Due to some unforseen circumstances, I had to stay at the hotel for a week. I had booked a junior suite using corporate rates given to my company. Upon check-in at 12pm, the room wasn't ready. Returning again at 4pm, the room was STILL not ready. The staff were kind enough to upgrade... more

Stayed for 3 nights, it is located near the airport, but far from the city. There were good and bad points: Good: 1) The hotel staff were polite and friendly 2) The room was cozy just like other Starwood hotels 3) Good security – The lifts can only be accessed by using room card keys Bad: 1) For consecutively 2... more

I did not enjoy my recent stay at Kuching's four points. I usually don't post comments, but this hotel deserves a long list of warnings to its potential customers. I would sort my disappointment in three categories: location, finishing, maintenance and cleanliness. With one suspicious exception (The pool is lovely and has fastastic view where we can enjoy sunset of... more

Almost like an airport hotel, this 4 points is only 5 minutes from the airport. After a few days driving around, I reckon this is 1 of the most modern looking buildings in Kuching. Only 4 months old, it at first looks like a new Le meridien or W, but the gleam is pretty superficial. The room is trying to... more

Although this hotel is located a bit out of town, don't let this deter you. From the moment we walked through the doors we were treated like royalty. The staff were awesome. The rooms were spotless and very modern. The beds were the biggest and best we'd ever slept in. The rates were very reasonable when compared to other 4/5... more

Is a cosy hotel, the staffs are friendly. My friend and I feel very welcoming. This is my first trip to East Malaysia and I arrange it with Travel Agent. The hotel is not far a way from town is only 10 min and 2km away from airport. So if you are like us, last minute shopper this is a... more

The staff was super friendly and helpful, the main bright spot. They initially wrecked my whites (laundry service) but fixed the problem a day later. The hot water wasn't working very well (lukewarm at best). The elevators electronics weren't working very well - kind of of putting. The rooms were nicely styled with a good bed and flat-screen TV, nice... more

I stayed in the Four Points in April on a work trip. I had stayed at two other hotels in Kuching prior to this and had asked to move from them due to room noise. The Four Points is furbished very nicely. I can honestly say the beds there were the most comfortable I had ever slept in in a... more

I came to Kuching to visit some friends. In my previous forays into SE Asia, I generally found the quality of the service to be very sub-standard in general compared to HK and Europe, but the staff here were very courteous, were fluent in English and the service was really good. We got a really good deal off the internet....... more