The only thing missing in this hotel is the "Quality". Totally run down hotel, badly need a refurbishment. Luckily for us, it was a group booking and we did not stay long in this hotel, cos most of the time we were out. Room 2215 faucet was leaking badly. Room 2131 toilet wooden door is decayed. House keeping sucks, they... More

In general, this hotel is average, look like this hotel it is quite old. more like 3-4 star hotel. The interisting is the location is surrounding with mall and culinary spot. If you stay there, you should Gearbox soup at the mall that located at front of the hotel...(sorry forgot the name, but it located at ground floor together with... More

The hotel rooms are on the last 5 or 6 floors of the building. I think the rest of the floors are office space for various companies. The hotel lift does not stop at every floor and only goes directly to the hotel floors. Nice & quick. The rooms are fairly big. Hotel is probably only 2 1/2 stars. Would... More

My definite last stay at Quality Shah Alam was during the fasting month in August 2012. Have been here twice before, both for meetings by the same Ministry. So, this review refects the 3-year span of 'getting involved' with this hotel. During the first stay in 2010, the room was already below average in all conditions - specifically the not... More

Stayed for 2 nights, 17 - 19 September 2012. The hotel is located centrally with lots of shopping malls and convention centre. Chose this hotel due to the location to my conference in Shah Alam Convention Centre which is within walking distance. Checking in was smooth. Lifts to the rooms are fast. Room is basic with tv, big wardrobe, kettle,... More

We had stayed here for several times. The reason why we never opt for other hotels in Shah Alam is for its location that is near to shopping malls. As a visitor I don't want to use taxi just to have a right dinner. In front of this hotel is Plaza Alam Sentral and at the back of the hotel... More

I spent 4 nights at Quality Hotel, Shah Alam. Upon arrival I was upgraded to an executive suite for no extra charge. The room itself was good, though the sink stopper was missing in the bathroom and was not fixed even after a request at the reception. Everything else in the room was in working order, though I had problems... More

I stayed for a week in this hotel for a business trip. However the stay was average. The rooms are pretty old style and desperately need renovation. The bedding, towels, linen needs a make-over. Furniture is scratched. TV is old style (yet to replace by LCDs). But nevertheless staff is very friendly. The buffet breakfast is nice. The best thing... More

State there's gym, but actually dont have one, food for breakfast not many to choose from