this is my first time putting up at this hotel. i must say the stay was nothing worth remembering. in fact, i will remember it for all the wrong reasons. first off, my company booked a deluxe king room weeks in advance. but when i was at the reception desk to check-in, they told me they were out of a... more

Booked this hotel because of the Sheraton Name but sadley it come no where near. but to be fair I did find the staff cheerful and helpful.booked a deluxe room and was disapointed to find it had no walk in shower - insted you have to step into the bath tub and as someone who has had a fall in... more

I really enjoyed the excellent customer service quality at Sheraton Subang Jaya. Both the permanent staff as well as trainees delivered personal and pleasant service. I enjoyed the lounge music even though it was moved to the mezzanine floor due to renovation on the 1st floor. If you stay here, you should try the Japanese restaurant, Miyako. Also, the morning... more

I pick the wrong hotel location on my business trip to KL recently. This hotel is about 20-25 km to KL. The service is good and staff is very helpful. But the main problem is you have to use taxi to go anywhere, because the location is far from bus/train station. Shuttle bus to KL is not provided. And Taxiing... more

It's been a while since I stayed at this hotel, but a late review is better than no review I suppose. Lobby is pretty nice and the bar lounge downstairs were very accommodating on all kinds of drinks. Rooms are spacious but but furnishings are rather old. I hope they've renovated this hotel since then. Location isn't the best in... more

Friendly front desk staffs better than Westin Kuala Lumpur. Eventhough the room is small, old carpert, clogged drain problem, small bathroom, but I felt more comfortable to be here. more

What defines a good hotel? Surely to be truly first class they must both have outstanding staff AND first-class facilities. But what if you had to pick one? For me, I would sacrifice facilities for the staff. After all, what define comfort are not the marble walls or designer pools but those that make you ‘feel’ welcome. No point having... more

The public areas are fine and busy. Seems like they have a lot of meetings and conferences. The guest rooms were very tired however. My room was rather small, and the carpet was filthy and looked like it had not been changed in years. The furnishings were also old. Adequate and functional, but old. This is not a fancy place,... more

The hotel glory days must date from the sixties or the seventies. Old, smelly, stuffy. A shame to name it a Sheraton. Check in was swift/cool, handled by a japanese trainee without a single emotion. The room: A room and a bed, nothing else, the tv is a 15 years old sony, the bath room a few square meter, no... more