Greeted by unfriendly reception and went downhill from there. Porter struggled to get into room as door handle was hanging off. I am usually pretty easy to please but this place was a major disappoinment. Only stayed here as Riad wasn't available until following night. Very unremarkable stay. Only positive was friendly waiter in restaurant. Stayed at Riad (Dar Loulema)... more

Please do not book this hotel. Please walk into the Medina, turn left and book the Riad L'Oussia or any of the other interesting Riads in the city. As my friend stated, the keys open ALL the rooms. And the people working the lobby, who are truly adorable and helpful, will nonetheless deny this even as you are showing them... more

The experience was a complete ripoff and fraud. We booked through Expedia on March 20 and they confirmed the booking on the 21. The booking was for the 25-30 June which included the weekend of the Essaouira festival. (The reason we were going there).Fxpedia reconfirmed before travel.When we arrived the hotel told us we could only stay for 2 nights... more

Was part of a film crew that stayed there for 11 nights. Quickly discovered that our room keys could open all the doors to all the rooms.. so no worries if you forget it inside, just ask your neighbour for his or her key. Same goes for the bungalows, where the patio doors seem to not close shut. Some of... more

As you can see, this Hotel gets mixed reviews... We visited in June 2007 and had reservations whether to book the Hotel or not, due to sereval traveller reviews. The only honest way to describe the Hotel des Iles is... it depends on what you want. Good: Cheap accommodation, a really good breakfast (if you're up before 8:30am), well situated... more

After reading the reviews about Hotel des Iles I was dreading spending 2 nights there as my friend had booked us in. I was expecting the worst but was pleasantly surprised. we stayed in one of the bungalows - 222. The room was clean and a heater was warming the room. No sign of any cockroaches anywhere during our 2... more

We just returned from Morocco and had the great displeasure of staying here for two nights. The hotel looks OK on first impressions but then if you look a little further and scratch below the surface it is very dirty and generally very poor. We stayed in one of the rooms by the pool - the "chalets" are exactly like... more

I have to compliment the painstakingly honest and meticulous gentleman at the front desk, who found us the best price for a car to Marrakech. He saved us from the vulture-like behavior of the travel agent that he hired and I'm sure there was no room in the price for a commission for him. The hotel was extremely clean, the... more

My friend and I, two American young women traveling in Morocco, made a reservation via hotels.com for this hotel for two nights. We arrived to Essaouira via bus late at night. The hotel did not have a record of our reservation, and would not honor our printout from hotels.com stating that we had already reserved and paid for the room.... more