This was our second choice to stay so we decided to check it out by visiting the bar. The bar had the atmosphere of a funeral parlour, very dark with horrible music and 2 mojitos cost £24 (yearh I know you expect that in a 5* but that's pretty pricey for here!!) Glad we did not stay here!! more

After several days at La Sultana in Marrakesh, this hotel was a great disappointment. Our room itself was lovely, but next to the linen room with a very squeaky door which the housekeeping staff were in and out of from early in the morning to well into the evening. A request to oil the hinges was ignored. The air-conditioning in... more

We entered and the first impression was "wow" the hotel is beautiful, it gives you a real feeling of being in africa, until ofcourse, you meet the people that work in there. A smile was never shown, they made several mistakes with the reservation, then they gave us the "africa" room that had no difference with a room at a... more

This is a beautiful property in an average town with poor service and few redeeming features to warrant a visit here. Positives: 1. Lovely property that is stylishly decorated in colonial style. 2. Good breakfast, served in a beautiful central courtyard. 3. Roof terrace staff helpful and attentive. Negatives: 1. No air conditioning (there is a thermostat in the room,... more

This was the last of 4 hotels that we stayed at during our 12 days in Morocco and the experience was very disappointing. There is no doubt that the food in the dining room is excellent but that doesn't make a great hotel. The experience of checking in was the worst of the 4 hotels - we were told "you're... more

Beautiful property...but 1. A/C didn't function - only offered sol'n was a more expensive rm. 2. Restaurant very pretentious - mediocre cuisine - fish, scallops way overdone; snooty wait-staff 3. Room barely cleaned 4. Breakfast excellent 5. They made us reservations at closed restaurant - failed to tell us it was closed; conceirge not at all interested in pleasing us... more

I am fussy, and believe you me, this hotel passed the test. It's not cheap, but it is incredibly elegant with excellent service and is a total oasis of calm in Essaouira's medina. I totally disagree with a previous reviewer who said it was pretentious - it is classy, and that's totally different. We thought it was beautiful, clean, tidy... more

We recently spent four nights at this hotel. It is a charming Riad within the ancient city walls of Essaouira. A walk through the main entrance takes you directly into the colourful, busy streets of the town. It is but a 10 minute walk to harbour and beach. Our room was functional, tidy and clean without being spectacular. The staff... more

I recently spent 2 nights there with my 3 children and we had 3 rooms between us. Front desk are only just polite and very unhelpful. Internet would not work in 2 of the rooms and the wireless connection was very slow in the public areas. There was a leak in one of the rooms so my daughters were moved... more