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Sur Plaza Hotel Reviews, Oman

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Sur Plaza Hotel

3.0 of 5
P. O. Box: 908, Sur 411, Oman
Hotel amenities
Sur Plaza Hotel
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59%
Ranked #1 of 5 hotels in Sur
3.5 of 5 stars 82 Reviews
37 traveller photos
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82 reviews from our community

    Trip type
Traveller rating
    4
    35
    33
    9
    1
Date Rating
Sanford, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
““Good value, Good location & Excellent service.””
4 of 5 stars Reviewed 7 May 2013

We stayed there before one month back only for one night on the way to wadi bhani khalid, The rooms are well furnished and cleaned. Swimming pool is very nice inside the mountains. Hotel wifi some times signal is low but its good better than other hotels. One Indian staff in the reception Kalaish is very help full & friendly,... More

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Manchester, United Kingdom
1 review
“Very good and friendly hotel”
4 of 5 stars Reviewed 3 May 2013

The best hotel in Sur. Good size rooms, very clean, good atmosphere and very welcoming staff who always have a smile for you. The gym is well equiped and the pool always clean. The food is good but there could be more choices for breakfast when you stay there for longer. More arabic dishes on the dinner menu would also... More

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
6 May 2013

Dear guest, Greetings from Sur Plaza Hotel Firstly, our sincere appreciation for sharing your comments on www.tripadvisor.com. also, we are indeed thankful for your continued stay with us over the period of last three months. We are encouraged by your comments and will certainly opt to improve the breakfast buffet as well as the dinner selection. Once again, we thank... More

Batangas City, Batangas City, Philippines
1 review
“very good hotel”
5 of 5 stars Reviewed 26 April 2013

i fell good in hotel sur plaza & the room its good and the center of internet its free. also have the swimming pool, and GYM and the WI-fi also good sometimes slow and sometimes good. The restaurant the service is good and different foods also and the bar is good service.

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
29 April 2013

Dear guest, Greetings from Sur Plaza Hotel Our sincere thanks for placing your most valued comments on www.tripadvisor.com website. We are indeed much encouraged by your comments and certainly communicate same to our team. We are continuously attempting to improve our wifi service in close consultation with the local service provider. We trust this will improve in the very near... More

Abu Dhabi, United Arab Emirates
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Ordinary”
3 of 5 stars Reviewed 12 April 2013

Functional stay - I can't say anything really positive about this hotel nor anything really negative. The room was adequate and the bathroom a little dated but clean. One of the beds had clearly seen better days and had a huge indentation in the mattress - it was going to swallow up whoever tired to sleep in it! The food... More

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
24 April 2013

Dear guest, Greetings from sur Plaza Hotel Please accept our sincere thanks for sharing your comments on www.tripadvisor.com. We certainly value your comments which gives us perspective in required areas for improvement. Your comments relating to quality of bed is well noted and sincerely apologize that this had not met your expectations. Dinner buffet comment has been communicated to our... More

Halifax, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“A good hotel in Sur”
4 of 5 stars Reviewed 6 April 2013

We stopped here for two nights and had a good time. The hotel is refurbishing one floor but this did not cause any problems. Staff friendly and helpful. Rooms at the back are quieter. Go to the Dhow boatyards in town. Also went to Wadi Shab on the way down from Muscat - wonderful.

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
9 April 2013

Dear guest, Greetings from Sur Plaza Hotel Kindly accept our sincere appreciation for your valued comments placed on www.tripadvisor.com. We are indeed delighted to note that your stay with us was most enjoyable. We attempt in every aspect to meet and exceed guest expectaions and hence your comments are truly encouraging. Once again, we thank you for your comments and... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“very reasonably priced..would recommend”
4 of 5 stars Reviewed 3 April 2013

My friend and I did not book a room in advance, and arrived to the hotel late in the afternoon sweaty and disheveled from our wadi hike. The receptionist and manager(?) were very pleasant and helpful, and we had no difficulty booking a room for that evening. The hotel is very clean, as was our room. No complaints about the... More

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
9 April 2013

Dear Guest, Greetings from Sur Plaza Hotel Many thanks for your recent visit to Sur Plaza Hotel and placing your valued comments on www.tripadvisor.com website. We are indeed happy to note that you were satisfied with the service offered by our staff, cleanliness of the hotel and the room as well as the in room tea/coffee facilities. Quality of food... More

Leicestershire
Top Contributor
88 reviews 88 reviews
75 hotel reviews
Reviews in 72 cities Reviews in 72 cities
40 helpful votes 40 helpful votes
“Ordinary business hotel”
3 of 5 stars Reviewed 2 April 2013

The hotel was quite ordinary but provided reasonably comfortable accommodation and was a perfectly adequate stop-off on our route back to Muscat. Located on the main highway and surrounded it seemed by car dealerships we had no option but to eat in the hotel's restaurant. In our experience neither the a la carte nor the buffet dinner are to be... More

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
9 April 2013

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing Sur Plaza Hotel as your preferred accommodation provider during your recent business visit to Sur. We indeed delighted to note that you were satisfied with your overall stay at Sur Plaza Hotel. Free wifi is a necessacity for all travellers and offering this facility without any... More

Leicester, United Kingdom
1 review
“Entertaining Experience”
5 of 5 stars Reviewed 28 March 2013

I have just returned from a business trip to Sur, Oman. The customer I was visiting booked me into the Sur Plaza Hotel, Sur Oman and I took the time to read the very mixed reviews about this 3 Star Hotel. As a business traveler some amenities are important to me, this hotel offers free wifi, not the fastest in... More

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
9 April 2013

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing Sur Plaza Hotel as your preferred accommodation provider during your recent business visit to Sur. We indeed delighted to note that you were satisfied with your overall stay at Sur Plaza Hotel. Free wifi is a necessacity for all travellers and offering this facility without any... More

Manchester
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“Down from Muscat could be bothered driving back, so...”
3 of 5 stars Reviewed 18 March 2013

Reasonable hotel that does what it says on the tin, one of only a very few options in the town, but perfectly functional, shower worked, bed was a twin when I ordered a double but too tired to moan and change it, so shoved the two singles together, bed not the best. hotel has a bar and restaurant and a... More

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
21 March 2013

Dear guest, Greetings from Sur Plaza Hotel We sincerely thank you for your comments placed on www.tripadvisor.com. Comments posted by you are indeed very useful and taken positively. We apologizefor not meeting your expectations relating to bedding configurations. Rest assured, we will do our utmost to oblige your request during your next visit to Sur Plaza Hotel. The noise relating... More

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“A haven in Sur”
4 of 5 stars Reviewed 15 March 2013 via mobile

We had low expectations of Sur Plaza based on lackluster reviews of it and generally of Sur. However we were very pleasantly surprised how perfectly pleasant the hotel was. The room was a good size, very clean and bed comfy. We had requested a room away from the Road and the music, which we were given. As expected it faced... More

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alwasil, General Manager at Sur Plaza Hotel, responded to this review
21 March 2013

Dear guest, Greetings from Sur Plaza Hotel Please accept our appreciation for your valued comments placed on www.tripadvisor.com. We were indeed delighted to note the nature of your comments which is very descriptive and capture the sincere nature of the product and services offered at Sur Plaza Hotel. Comments relating to the quality of room, friendliness of staff and quality... More

 
 
Sur Plaza Hotel
Sur Plaza Hotel
3.5 of 5 stars 82 reviews
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Additional Information about Sur Plaza Hotel

Also Known As:
Sur Plaza Hotel Oman
Address: P. O. Box: 908, Sur 411, Oman
Region: Oman > Ash-Sharqiyah Governorate > Sur
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 5 hotels in Sur
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Sur Plaza Hotel
P. O. Box: 908
Sur 411
Oman
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