Early arrivals charge extra. Airport shuttle included. Room curtains do not completely black-out room for sleeping after sunrise. Rooms located towards the back are prone to be noisy when activities are done in the pool area, such as weddings and parties, when music is played very loud without regard to sleeping guests. Rooms do not have three-prong outlets for connecting... more

we arrived from lima 5 am so we were forced to pay fee for early check in ,plus the phone in our room was not working for two days ,finally they fixed. front desk people they are not helpful. best thing of this hotel is the food in restaurant excellent more

Functional hotel, catering to tourist groups and business travelers in the busy main section of Chiclayo. The room was clean, and the bed was comfortable, but there isn't much that iselegant or even vaguely Peruvian about this place. Not much charm, but this is a city that has a rough and tumble feel to it so the hotel was a... more

This was the first place that we stayed when we arrived to Peru. We were flying into Lima from Los Angeles and arrived at the airport at 1 am and took a flight at 4:30 am to Chiclayo. We arrived at Gran Chiclayo at 5:30 in the morning. When we arrived we asked if we could have early check as... more

We were in Chiclayo only for 2 days, our main goal was to visit Sipan and Sican. Chiclayo is not an attractive city but hopefully it will change due to these great sites and the museum of Tumbas REales. So the hotel is the best alternative, the prices are very reasonable and what is most important it was relatively easy... more

There are not a lot of choices for Chiclayo so this probably is one of the best places to stay. The rooms were nice and clean, the hotel is nice and has a pool area. There are a couple of restaurants in the hotel so that is nice if you don't feel like going out. We also used the hotel's... more

Given the limited choice of hotels in Chiclayo this is probably one of the best. The service was good, the room clean and pleasant. All in all a typical modern hotel except for the lack of double glazing which. given the proximity to a busy road and the habit of Peruvian drivers of incessantly using the horn, was something of... more

I have been several times at the Gran Hotel Chiclayo (3 times). Don't expect a 5 star luxury hotel like in a large US or European capital. Yet we enjoyed: - its good location near the center - the very nice and helpful staff - the great food & drinks served at the bar and the restaurant - nice medium... more

This hotel is not bad though don't be expecting the Marriott or Westin. Our room was decent sized with a large balcony, albeit overlooking the Urology Clinic, and very clean. For $80/night, we got this, complimentary breakfast for two, and free transfers both ways between the airport. The bar was hoping the night were were there. The Cusquena (Peruvian cerveza)... more