There were 5 of us in the group. This hotel was perfect. Clean safe rooms that were warm and comfortable. We had lots of problems with luggage arriving. The staff at this hotel went above and beyond to help us. They did everything possible to obtain our luggage for us. Loved this hotel...would most certainly stay here again. We also... more

the hotel staff was excellent and did everthing to make sure we were comfortable. we asked for an extra heater and had it in minutes. the room was clean and bed comfortable. this hotel is one block over from a major entertainment street so it was noisey till the wee hours of the mornig. eat elsewhere. not only did i... more

Stayed here for 2 nights before crossing over to Bolivia. The rooms are quite nice. The room had a bit of a musty smell when we first entered it. But, cleared very quickly when the windows were opened. Hotel was really quite in early March 2009. We came from Cuzco on the Andean Explorer. A 10 hour luxury train ride... more

My family of 5 stayed at the Qelqatani Hotel for 2 nights. I booked 2 rooms for my family of 5. The rooms are quite comfortable and the bathroom is modern with a wonderful shower with plenty of hot water and great water pressure. The staff is truly efficient and goes out of their way to please. This was the... more

Was a lovely hotel in Puno, great service, left my phone in the room after checking out- staff emailed us to let us know and sent it on to the next hotel I was staying in- very friendly, good breafast, clean and comfortable. Overall a great place more

Reception Desk Very friendly. Eager to help. Insisted on carrying my bags to my room. Stored our luggage while on an island tour. Great service. They pick you up from the airport but it was a little confusing once we got there. There wasn't a person there with a sign and we were told to hop into a random van... more

We booked the Qelqatani by contacting them directly and now I find we probably could have bargained on the price just a wee bit more. Nevertheless, the hotel was great: Clean and spacious rooms, with a heater available, although we didn't need it. Clean and big bathroom with hot water running continually (unlike some other places we stayed in Peru... more

I booked through Expedia and learned that I overpaid by about $20/night and because I didn't book through the hotel I had to pay for my own ride from Juliaca to Puno. Had I booked w/ the hotel, they would have provided a free shuttle from the airport. This is an o.k. hotel. You're paying for a bed. There is... more

Hotel was ok, typical 2-3 star hotel. The hotel staff was really friendly and helpful! They arranged a tour for us to Uros for $9 and they checked in for us on our flight leaving the next morning. Pick up from the airport was included one way, but we had to pay on the way back. It wasn't in the... more