I recently stayed in a Garden Wing room on Level 5 for 8 weeks on a business trip. Whilst I will say that the hotel lobby, pool, gym, and all services cannot be faulted, definitely 5 star, the rooms themselves are getting tired and definitely need a refurb. The Tower Wing is currently undergoing refurbishment, and the results are wonderful-... More

The last time I was here was 10 years ago for our wedding. The lobby & pool are still the same. The room got better. Got a great deal from a friend for a weekend stay with the first night for full price then the 2nd & 3rd night for 50% off. The breakfast buffet was great. There were a... More

I have stayed at Edsa Shang a number of times and I have always loved the hotel. However, on my last two occasions I have had dramas. 1. On my previous stay, I stayed in a tower room. As their are renovations going on, make sure you are in the garden wing or you'll regret it. 2. Knowing the issues... More

I have been here almost three months now on business. The Shang has been a great home away from home. Everyone here does a great job of meeting your every need without overwhelming you. I stayed in the Garden wing on one of the Horizon Club floors. The housekeeping staff, the pool staff and the Horizon Club staff have all... More

...but doesn't always succeed. The lobby is great and the pool area is a nice oasis (with a 2.85m deep section and a waterslide). Staff are very nice but the sheer number of them stationed throughout the hotel with the primary job of saying hello to you every few seconds gets really irritating (avoiding them is a fun game: try... More

4th time back here and after learning that they have renovations in the tower wing etc i wish i had stayed somewhere else on this occasion....i cannot fault the service Or the rooms as they are almost perfect....but the renovations were being completed between 9am-6pm daily inc weekends and that was rather annoying. I will stay again but only once... More

We celebrated our anniversary here. The hotel's location is great. It's very near Shangrila mall where you can do shopping. Food is great. They also have breakfast buffet. They have a lot of food to choose from. The rooms are very clean and big. The swimming pool is big and my kids love to swim here. Had a great time... More

I have stayed here several times over the years and always found the service and accommodation to be of high standard. I usually stay in the Horizon Club floor but this time the hotel had some problem with the booking and put me into the standard room. This was fine except at the moment they are renovating the hotel and,... More

I spent 10 nights here on a recent business trip, so I had a while to experience many of the services they had to offer. Overall great experience, very clean facilities and friendly staff. The construction didn't bother me, other than crossing the street to the Shangri-La Plaza mall. The included breakfast buffet had excellent variety--sushi, dim sum, curry, crepes,... More