Too expensive for a very lowsy service..My husband booked our hotel room around 4:30pm while Me & my kids were on our way to Maxims, the front desk told my husband that our room is being cleaned so he must wait at least 30 mins before he can get in, so instead of waiting, my husband went to the casino,... More

Had a chance to stay here with my family. I can say that we are definitely coming back. From the bathroom (where i used to be so meticulous) to the beds and quality of the things inside, wow. My daughter enjoyed the swimming pool at the 5th floor as u can take a snack in the cabanas. A royal experience... More

Had a chance to stay with my family at Maxims... I can say it is indeed a great one. Quality from the brands they are using, so comfy and cozy the bathroom. Nice butler service and the swimming pool. As in "wow"... We are definitely coming back there.

Among others, I've stayed at both Manila Shangri-La hotels and the Peninsula Makati. As such, I can make a comparison on Manila 5-star properties. The Maxims Tower does have a lot going for it, but, I find service lacking. This is not a new problem for the Philippines, but it irks me nonetheless. The staff at the Peninsula, which in... More

Checking in was a hassle,& took more than 30 minutes, having to line up w/ some ill-mannered gamblers trying to redeem their gaming points to get rooms. The reception staff and the assistant manager tried their best to keep their cool. But we forgot all about that as soon as we got to our room- Executive suite 905. It's spacious... More

We spend an overnight stay in one of their deluxe rooms courtesy of our friend's parents who insisted we stay there and booked us a room. The amenities plus the toiletries were great. From the bathrobe to the toiletries.. the only thing missing for me is that I hope every room you book entitles you to a free breakfast..so it... More

Everything in one roof, A mall, Casino and Restos! But...The staff is not efficient, The Guys they got at the entrance of the Casino are not communicable they hardly speak straight Tagalog nor English and they are rude too. Genting Club was great Staff are great, Republiq too everything was great.

We were looking for a place to stay for the Holidays. Sadly the Hotel Staff is neither hospitable nor approachable. The Buttler service is so bad. Instead of them asking you "how can i help you sir" , you need to call their attention. Is this what you expect from a 6 Star Hotel. So i left... Decided not to... More

Upon our arrival at Maxim's Hotel, there were no signs leading to where we should park our car. The valet service wasn't helpful. We had to keep on stopping to ask questions & directions since it was our first time to check-in. When we got into the lobby, we didn't know that the Front Desk was at the 5th level.... More