Dear Mr. Bruceozz, Thank you for the time taken to positively review our Hotel. The entire team was delighted to read that you felt our hotel was the finest you had experinced in Asia for the last five years. We too are very proud of our rooms and facilities and the excellent offerings we have. Thank you for your warm... More

Dear Guest, Thank you for your time to review the Hotel. We apologize that a smoking room was not available on arrival for you. Unfortunately these rooms are limited however in the future please do not hesitate to let us know of this need prior to arrival. We thank you for your comments about our customer service and internal transport... More

Dear Guest, Thank you for your warm comments about the Spa and gym service and in particular highlighting Dickson from our Oakroom restaurant. We were pleased to also read that the cleaning schedule suited your needs. On behalf of the management and team, we look forward in welcoming you back in the future at Oakwood Premier Joy – Nostalg Center.... More

Dear Ms. KeonLiam, Thank you for the time to review the Hotel. While we were pleased to read you enjoyed the room and I was disappointed to read your comments about the voucher, pre-payment problems you experienced. I can only assume you may have been holding one of our premier card redemption specials and there may have been a misunderstanding... More

Dear Guest, Thank you for your kind and sincere comments about our staff and that they were accommodating in every way. On behalf of the management and team, we look forward in welcoming you back in the future at Oakwood Premier Joy – Nostalg Center. Warm Regards, Rick Erdos General Manager More

Dear Guest, Thank you for your time in reviewing the Hotel and in particular coming back to us after trying other options. We were pleased to read that you found the property to your satisfaction. And despite the traffic you will be returning. On behalf of the management and team, we look forward to seeing you again at the Oakwood... More

Dear Aly F, Thank you for the time taken to review our Hotel. We are pleased to read you enjoyed the spacious room and the general facilities on offer. The Holy Week as you noted was a busy period for the Hotel. In regards to your comment about the front office. I have paased on to the relevant manager in... More

Dear Guest, Thank you for the time taken to review our Hotel. We certainly appreciate the comment that the hotel is well run and located. Our health Club and pool facilities are extensive however as you noted we do not have an outdoor option. Despite that and on behalf of the management and team, we look forward in welcoming you... More

Dear Evgs_sol, Thank you for your warm comments about our rooms and facilities. We truly appreciate the time you have taken to compliment our property. We are glad you found our location suitable to your needs. On behalf of the management and team, we look forward in welcoming you back in the future at Oakwood Premier Joy – Nostalg Center.... More