upon arrival at naia we were delayed in going to the hotel. called them at least a dozen times, nobody answered it was 11pm. upon arrival they looked awake .. room service staff .. ordered club sandwich with french fries .. order came with potatoe chips. i sent it back. got call from room service they have no potatoes ..... More

we thought this hotel would be good for the price. well .. you get what you pay for .. we arrived at naia at about 10:30 pm.. by the time we got our luggage it was almost 11:30... i called the hotel to tell them we would be coming.. i called them at last 10 times and got no answer.... More

I stayed for 3 nights at the hotel. The room was clean and all the staff were very friendly and helpful. ADSL is available in the rooms, the internet cable can be borrowed at the reception. The buffet breakfast was nothing spectacular, there's definitely room for improvement. The hotel is quite conveniently located with quite a few restaurants, cafes and... More

The lock of the restroom can be jammed, i had to use a teaspoon to open it. The free breakfast doesn't look appetizing but the taste is good. The indoor pool is great, but there are no towels and there is no attendant at the pool so I had to go up soaking wet.

We stayed here for 3 nights at the beginning of our holiday to the Philippines, in a 2 bedroom suite. The suite was very clean and comfortable and a very good choice for a family stay. It was lovely to have 2 separate bedrooms (unfortunately the second bedroom had a very noisy, very mouldy-smelling air-conditioning unit which although hot in... More

Room 1 on 32nd floor - excellent. Room 2 on 9th floor - dingy with terrible smell of dried fish, forcing a change. Room 3 on 31st floor - OK, but safe didn't work, cupboard door stuck and other maintenance was overdue (eg moving toilet seat). Bathrooms were all OK with a decent shower, good water pressure and freebies. We... More

Prime location. But I have to say that you can do better for the same price. Customer service is not very good. Cleaning is poor. Apartments not at all comfortable. The air conditioning is extremely noisy so if you want to sleep, forget it! Unable to connect to wi fi in the apartment. Positive notes- flat screen tv and fridge.... More

I am writing this review while still on premises. I booked the Goldland for 3 weeks because of price and location, both of which are great. That is why I am rating my review 2 stars vs. one, or zero. The staff, while friendly, is utterly incompetent. This is nowhere more apparent than in the restaurant, which is completely overstaffed... More

It's a decent hotel, clean and of average size..the door lock in the comfort rooms does not work well, could get you trapped if you don't turn it correctly. The staff are accommodating, much better than the hotel nearby..the water in the bathroom does not drain immediately..