i was arrived 1 hour before checkin, they didnot give me anyconsideration iam traveling from otherside of the planet, to speedup to get the room, they make me wait 2 hour. RCI staffs very nice and helpfull. hotel staffs looks confused.and dontcare customer satisfaction. rooms are clean but dont expect any luxuary, all basic stuff. restorant is basic and very... more

They try to cheat you when they have the chance. I arrived at the airport, they asked my name, and said they have the car waiting for me. I NEVER requested a car.Fortunately I asked how much it was... then told them I just want to take a taxi. They convinced me to take a taxi they called - turned... more

* Fast check in/out - Arrived around 3pm on a Friday, I just gave my reservation number and credit card as guarantee and after a few minutes the papers were ready for me to sign and then after that room key was given all within 10-15mins. For check-out, less than 10 minutes to check the room and then papers were... more

Booked this hotel for our stay in Manila for 3 days. The housekeeping took forever, and kept ignoring my calls. I never got anything I asked for. I asked for 2 things; an extra pillow and a dishwashing soap. Other services took forever. Housekeeping didnt care [--]. It looks like they would only pay extra attention on you if you... more

Me and my husband always love this place.Everytime we go to manila to visit my family,we love to stay over in this hotel.Very warm and friendly staff,the two bedroom that we always getting is really big and roomy and the view is amazing esp at night,you can see the lights of manila and even laguna from the window.We tried some... more

We totally loved our stay here! The interior was really nice and tastefully done! We got a 2br suite we were surprised how huge it was! we have some visitors and all 20 of us fits in our suite! the cutlery/kitchen aid are complete so it's really a good decision to stay in this place if you want to cook... more

Our stay was from dec 13 to dec 17. For the price, it's definitely a good value (specially that it was the holidays). *hint* some owners of the residential suites rent their place which is a tad cheaper than the hotel rates. Look at craigslist philippines or sulit for those. Of course, this has some disadvantages like room service charge... more

Basically, it is a nice hotel but the staff were not helpful, most especially the guy who was on duty at the bell service, his name is Jeric....he saw me coming in but didnt bother to help me with my luggages...he is busy talking to his colleagues more

Stayed in Astoria from 11 - 13 June 2007 and 21 - 25 June 2007. I can say that Astoria Plaza is better than some 5 star Hotels which I've stayed at that's why I came back after a week and stayed at the Astoria again. Customer Service was really excellent particulary the Bell Service. I stayed in a 2... more