I have been to that hotel for couple of nights,but I had really big disappointment.Especially people in the reception were rude and they are not creating solution for the problem.The room was also under average. Also the place of the hotel is far from the city center. I just liked the restaurant and people who works in the restaurant,they are... More

The reception is understaffed, ther services that are offered are not available (wifi , gym, business center). The room has a bathroom soviet style. No remote control for the TV, the mini bar is locked and available only upon deposit payment. The bar at the front desk is not attended. The location is totally inconvenient , far away from metro... More

Stayed at this hotel due to proximity of work place and star rating. I would not recommend staying at this establishment, It is too far from the centre, they made the bed but did not change the sheets which renders their service reliability as awful, untrusted, they were supposed to put water each day in the room, they didn't, the... More

Unfortunatley this is a hotel with potential but doesn't meet 4 star standards. Location-not great.. It's approx 20-25min train ride to area of Red Square (incl 1 change) & approx 15min walk from station to hotel on busy road. However the metro is fairly easy to navigate & it's cheap. We were in standard room which was nice. Wifi worked... More

New property. Clean rooms with decent furniture. Out of the way a bit...as you need a ride to the closest Metro stop. NOBODY speaks English. Food all over the property costliest than one can imagine. Breakfast : One has to attend early to get everything including crockery....strange !!! WiFi is okay. You get what you pay....nothing more. They can do... More

Although the room is standard, the service do not match with a 4 stars hotel. Most of the workers do not speak (or at least understand) english. Besides, for dinner, in the restaurant I had to wait more than 45 minutes for the appetizer. Also it seems they do not care if they do not understand english and make no... More

I can't really think of any good points about this hotel. I suppose the receptionist was friendly enough and spoke English. The lobby was nice. The (single) bed must have been ok because I don't remember being annoyed by it. One thing I'll mention (even though it shouldn't matter) is that they hotel had a very large tourist party from... More

Only had breakfast. Food kept running low and had to wait a while until replenished, I had to ask several times for spoons, knives. Staff did not appear to check what was running low. If you get there early for breakfast then everything will be ready but after that things keep running low. Tables are not cleaned after the previous... More

I stayed there for a few days in April and really loved the expirience! My room was very nice, clean and spacious; twin beds put as a double; strong and clean shower with toiletries provided. Very good breakfast buffet; nice restaraunt for lunch and dinner. The hotel is not very close to Metro, but only a few stops by bus... More