Having stayed in Moscow hotels in the past I have very low expectations of Russian customer service, but the staff here were superb! The receptionists actually smiled and seemed to enjoy their work and were helpful and efficient. Bar and restaurant staff were friendly and attentive. I was running a business seminar and was very impressed by the modern facilities... more

Stayed here recently on a short business trip and was very impressed I booked it because it was super-convenient if you're flying in to Domodedovo and for the metro - it's a 5 minute walk from Paveletsky train station where the airport shuttle comes in. It was also decent value. It's Swedish owned I think and the influence is obvious... more

Great hotel, the staff was very friendly and the receptionists smiled every time we approached them (not a usual thing for Moscow). Perfect location, only two quick metro stops from the Kremlin, you can also walk to the city centre and reach the Red square in about 20 minutes. To get the best rates it is better to approach a... more

Clean and tidy hotel for a good price. Very good service which is rare in Russia. I really recommend this hotel for any kind of guest. more

The Katerina City is well placed, clean and friendly. Everyone was helpful, particularly the restaurant and bar staff who were very attentive, with nothing being too much trouble. The food is excellent and varied and there is a free mini bar and breakfast with a choice of foods to suit every taste. I would love to stay here again if... more

We hade a very good stay at the hotel. The service was pleasant and professional (which I undertstand is not always the case in other Moscow hotels I have heard) The hotel is pleasant and the location along the river gives breathing space in this vast city. /Christian more

Stayed for a long week-end. Didn't have a set expectation but everything in the hotel works well. The staff are polite and smile, overall service is great and the location is convenient for both business and leisure with good Metro access and within walking distance to a number of attractions. more

Whilst being a bit of a walk from Red Square, it is near to the Paveletskaya station and the Metro which will take you to the centre. The surrounding area is a bit quiet, but it is next to the river, so is pleasant enough. The hotel itself is very good, the staff were very accommodating, and the facilities were... more

Stayed at the Katerina Hotel for a week at the end of June and was very pleasantly suprised. I noticed very competive price offers from other hotels, but on closer inspection the rates that appear "cheaper" do not include what Katerina offers. First: VAT is included in the rate: most hotels offer their rates excluding VAT (which marks up their... more