First off - the customer service was really great on check in. Later in the stay we got some incorrect directions and the price of the taxi to the airport was also misquoted but the service was always friendly and helpful. The rooms are very very basic. A metal bed a desk and a tiny bathroom. It was clean and... More

very nice boutique hotel, "design" and original decoration. English speaking staff at disposal. modern equipments. free wifi everywhere. super bar with nice ambiance. location is PERFECT, 2mn walking from metro Pushkinskaya. expensive restaurant and very expensive breakfast but good quality. Service at restaurant is a bit slow. business center at disposal with professional staff. Jacuzzi & sauna good quality and... More

Friendly English speaking staff. Rooms have free wifi. Breakfast is a bit slow, but the ambiance of the bar and restaurant is good. In the lobby there is a small business centre (two laptops and printer) More

A hotel with wonderful service, I can compare it to our Mandarin in Geneva. Very welcoming check-in, biscuits and tea in the room, anything possible on demand. Good laundry, and not that expensive. Be careful - lifts work only with your room key, so even if there`s someone in the room, always have the key with you. More

We found a great deal at the Golden Apple Boutique Hotel after searching lots of comparison sites. The Hotel is about a ten minute walk from Red Square. Do not be put off by other reviews which claim it is any further, we were slightly put off by location reviews but were delighted when we realised how close it was.... More

Clean rooms, central location, comfortable. But the shower is small. Staff is friendly and helpful. More

Quick summary review. Rooms - clean, cozy, nice, a little small though. Internet is for a fee, but for free internet, try to get a room on the first floor! Free internet in the lobby, but not in the room! I still don't get some hotels sometime ;) Shower - clean enough, again, a little small. Even the tub is... More

I don't understand why this hotel rated as a 5-star for a start. We arrived the hotel with 4 big pieces of luggage sitting in the van and found no doorman there. We managed to carry them to the lobby and later found out no one would assist you to bring anything up to your room. I wouldn't expect such... More

I stayed at the Golden Apple with a friend during the New Year period. I found them to be very helpful prior to the stay, helping with the paperwork for the visa application, and there was no problem when I wanted to change the room type. The great customer service continued during our stay, and the staff was happy to... More