Hotel is good, rooms size good for a w hotel, beds comfortable, staff, let this hotel down, from front of house to the bar to restaruraunt , and the food was poor, would I go back is always the question, not with the rude staff who simply did not care for the guests

Great location and a new property in St. Peterburg where the choices are not great. The front desk and restaurant service downstairs were excellent. The room (we had Mega room) was a very nice size, well furnished and with a large bath. The service on the rooftop was quite rude. We were staying in the hotel for 5 nights. When... More

The summer in St. Peter's are always crowded but this hotel is appropriate size then I could feel like as I stayed in nice boutique hotel with W quality. The location is very convenient and you can reach to main sightseeing points on foot. The room is very modern and clean and my favorite is well designed swimming pool /... More

Easy walking to everything. Palace Square 5mins, Church on the Spilled Blood 15 mins, The Mariinsky 15 or 20 minutes. Very stylish as you'd expect of W. Very helpful staff with excellent English language. Big beautiful rooms. I was not however a fan of the restaurants/room service offering. The quality is good but the range is small and it is... More

true the rooms are small, but the location can't be beat, as well as the service. the staff spoke english, which was helpful when planning our days. i also enjoyed the rooftop bar/restaurant, as well as the restaurant around the corner if you walk out of the hotel to the right. it was around the corner before the irish pub.... More

The W in St. Petersburg is the funky luxury that St. Petersburg so desperately needed. It seamlessly combines class, culture, and luxury but packages it all up in a funky modern and very appealing way. The staff are fantastic, the rooms, larger than normal W hotels I have stayed in and the cherry on top of the cake has to... More

The location is great and we found the staff to be generally quite helpful or at least they were trying. My allergy to feathers confused them and I'm not sure they have blankets without down after 5 nights in the hotel. They finally brought a blanket down from the bar on the roof for me to use. There is very... More

We just got here after staying at Lotte hotel in Moscow. What a big difference! Our room at the W is lacking considering it's the same price we paid for our hotel in Moscow with club level access including free food and drinks all day, free wi-fi (that didn't require to log in every time you use Internet), free access... More

Wonderful location a stone's throw from St. Isaac's and a quick walk to The Hermitage. Plenty of bar, restaurant options are within walking distance. I really enjoyed my stay here. Personally, I found the staff to be super nice and helpful. Everyone spoke great English. The room is well designed and the bathroom was lovely. The front desk helped with... More