I booked this hotel for my partner's 40th birthday celebration trip after reading some great reviews online. I certainly was not disappointed. I have never received such amazing customer service. All the staff were so helpful and attentive, booking restaurants and taxis and providing local information. They also supplied a complimentary bottle of champagne and beautiful fruit platter on my... More

Stayed 4 nights and were very impressed. Individual rooms very comfy and stylish. Gorgeous sitting room, cosy dining room and smoking room (yes, this is Russia!), pretty courtyard garden. Old mansion house building on a canal with views of two beautiful cathedrals and old buildings. Just off a frequent bus route but walking distance to shops, bars, nice restaurants plus... More

I have been to this hotel several times. It is one of the best places I have visited during the last 5-7 years. The service is very good, rooms are nice and the most important there is atmosphere! This place I should mark like - MUST visit! More

We stayed at Alexander House in early June (2010). We enjoyed the property, friendly staff and excellent location. We were in the Marakech Room which was very spacious and enjoyable. We did have a mosquito issue one night (caused by me opening the window), but the staff resolved this for us. The restaurant was amazing and is what really stands... More

I took my 80-year old mom to St. Petersrburg and was extremely worried about how to get her around the city and to sights, concerts, etc. The staff at Alexander House arranged events, got the tickets, arranged cars to drop us off and pick us up. The most amazing service I have ever had at a hotel anywhere. The hotel... More

Charming, cozy, welcoming hotel with most helpful employees. Had the hotel send a car to pick us up at the airport...worked like a charm. Nice little restaurant in the hotel, good, hearty food, excellent breakfast. Walk to St. Nicholas, ST Isaac's. English spoken here by most employees. Free WiFi. Nice bathroom, good linens. A great choice if you want a... More

This does not look like a hotel from the outside. I think this is a restored home. It is by one of the canals and you have to ring a doorbell for someone to answer and let you in. There is no elevator in the hotel and so there is a lot of walking up stairs to get to your... More

My wife and I had the most fabulous time at the Alexander House Boutique Hotel in St. Petersburg. The staff is fantastic, breakfast is delicious and the room is extremely comfortable and neat. Will definitely stay there again when I'm back to St. Petersburg. More

Very spacious and beautiful rooms, however it is quite a walk to the city centre and metro station. More