Just stayed there 10/6 and 7. Location is very good, within a few blocks of the river, probably 6-8 blocks from the Hermitage. As has been mentioned before, the girls who handle the reception were all great, helpful, and spoke good English. Good breakfast. Only downside was slow Wi-Fi, but we're finding that a common issue here in Russia. Only... More

The hotel is a single unit/floor in a 100+ year old office building. You need to "buzz in" from the street to get into the building. You then proceed up three large flights of stairs (no elevator) to the top floor, where you buzz in yet again. The service was excellent. The staff was prompt and courteous-- we never had... More

The accommodation is pretty basic but the location for the price is excellent. So easy for access to what you need to see in St. Petersburg. But the best thing is the support from the girls on reception. They are fantastic...all speak excellent English and are tremendously helpful even before you arrive. You need documentation for the visa...just call them... More

Great location, friendly staff, decent breakfast. We had a room with a shared bathroom and both room and bathroon were kept very clean. Would strongly recommend and would stay there again. A good mini hotel - great budget accommodation.

We found Northern Lights through TripAdvisor. Pleased with this place in so many ways. Outstanding customer service from the first e-mail contact to the final farewell. When there was a glitch with the on-line reservation, they quickly responded via e-mail and sorted it out. When we needed a voucher and confirmation for the visa process, they provided the correct documentation... More

Stayed at the hotel at the beginning of the month. Location is good and quiet during the night. Breakfast was ok and shower room ok, had hot water, no problems. ONE AFTERNOON WE WENT TO OUR ROOM ONLY TO FIND THAT THE DOOR OF OUR ROOM WAS LEFT OPENED!!! I was quite shocked not knowing what had happened and asked... More

I cannot recommend this hotel for the simple reason that on the first evening when we returned to freshen up, we found the night girl was using our room to ventilate the reception area were she sat. Our door was wide open for all to see and the room was cold because all the windows were open. When queried about... More

We (family with two teenage boys) spent four nights at the Northern Lights Hotel and felt truely welcome. In other rewies you can already get a lot of information about the hotel and the individual rooms. We stayed together in room 5 and thoroughly enjoyed our time there. I want to point out that the staff running the hotel is... More

The Good: The hotel is in an ideal location just a few minutes walk from the Nevesky Prospekt, the city's main street. It's just a minute from St. Isaac's Cathedral/Square and a very easy walk to the river, Hermitage, and Palace Square/Alexander Column. The staff is the hotel's best asset. They're all very eager to please, spoke wonderful English, and... More