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Hilton Garden Inn Perm Hotel Reviews

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Hilton Garden Inn Perm

4.0 of 5
Mira ulitsa 45 B, Perm 614022, Russia
Hotel amenities
Hilton Garden Inn Perm
14 traveller photos
Ranked #1 of 14 hotels in Perm
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    14
    18
    2
    1
    3
Date Rating
Tallinn, Estonia
1 review
“Quality stay”
4 of 5 stars Reviewed 2 May 2013

For Perm... excellent hotel. Great bed and quiet guaranteeing a good night sleep, excellent service for Russia, good location close to airport. Restaurant open 24 hours with high quality food. I recommend this for a biz traveler.

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Review collected in partnership with Hilton Garden Inn

NadyaVershinina, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
15 May 2013

Dear Jyrgen L, I would like to thank you on behalf of the Hilton Garden Inn Perm for taking the time and writing you response. Your opinion is very meaningful to our team, and help to bolster our spirit of hospitality. If you have any specific feedback, or if any of our team members stood out during your experience, please... More

Leipzig, Germany
1 review
“the best you can get in Perm”
4 of 5 stars Reviewed 7 April 2013

Friendly staff welcomes you at check-in, which is quite fast for Russian standards. Rooms are clean and have free Wifi. Rooms facing to the street are a bit noisy, it is calmer to the rear. Mc Donalds and a medium size shopping centre with a small food court are next doors. Time to city centre is about 20 minutres by... More

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SvetlanaN726, Guest Relations Manager at Hilton Garden Inn Perm, responded to this review
10 April 2013

Dear airtraveller-world, I would like to thank you on behalf of the Hilton Garden Inn Perm for taking the time and consideration to complete our email survey. Your scores are very meaningful to our team, and help to bolster our spirit of hospitality. If you have any specific feedback, or if any of our team members stood out during your... More

Merritt Island, Florida
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
“BEST OPTION IN PERM”
4 of 5 stars Reviewed 31 December 2012

As HIlton's go, this one is fairly stripped down, BUT, it is the best option in Perm, hands down. Management is a unique combination of US and Russian business practices. Be prepared to prepay your stay, etc. Rooms are very adequate and have a good work area. As with all plumbing in Perm, expect to see some rust in the... More

Was this review helpful? Yes 2
See 2 more reviews by apkusa for Perm
TanyaKazakova, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
10 January 2013

Dear guest! Thank you for your opinion. We pay a great attention to the feedback from our guests. If we got your right, you have already visited many hotels in Perm and we are very glad to know that you highly evaluate Hilton Garden Inn Perm and our restaurant Karin. Every time we try our best to provide our guests... More

Perm, Russia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“High quality and western style”
4 of 5 stars Reviewed 18 December 2012

This hotel in perm is convenient and very modern. The staff are helpful and very friendly. The hotel is convenient to some shopping and restaurants or you can eat in the Karin Restaurant which has exceptional food. The Hilton Garden Inn Perm has been my home away from home for the past 6 weeks and I have had nothing but... More

Was this review helpful? Yes 1
TanyaKazakova, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
20 December 2012

Dear Kerry, Thank you so much for your opinion. It is always a pleasure to know that guests really enjoy staying at Hilton Garden Inn Perm and even see our Hotel as the second home in their business trip. Also we are glad that you appreciated Karin restaurant meal. We are looking forward to see you again after the holidays.... More

Moscow, Russia
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“Small beds, Wi-Fi not working, front desk disorganized”
1 of 5 stars Reviewed 5 November 2012

Do NOT expect the same quality as Hilton Garden Inn in America. After checking in, we saw the double bed and knew it wouldn't work - so asked for a room with larger bed - queen or king. Front desk said, "Go to dinner and we'll have it for you on return". Upon return, new crew at front desk explained... More

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TanyaKazakova, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
12 November 2012

Dear Russell, Thank you for your complete review of our Hotel. I suppose that your arrived at our Hotel together with Nancy B., didn’t you? In this case, in order not to recur I would like to kindly ask you to read my answer to the Nancy’s opinion. AlsoI would like to bring you a personal apology. Kind reagards, Tatyana... More

Moscow, Russia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Unacceptable”
1 of 5 stars Reviewed 5 November 2012

First, this hotel should not be permitted to be part of the Hilton Garden Inn chain. It is NOTHING like a hotel by that name in the U.S. In appearance, amenities, and service this hotel does not measure up to it's name. The worse offense was that it took four dishonest reception clerks from 8 pm, when we checked in,... More

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TanyaKazakova, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
12 November 2012

Dear Nancy! We apologize for the inconvenience you experienced at Hilton Garden Inn Perm. Moreover we can imagine your frustration when you revealed that there were some problems with Internet connection in our hotel. Especially when you job is closely connected with it. It’s true that we had some problems with Internet connection as our Internet provider had maintenance work.... More

Yekaterinburg, Russia
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Regret that I'm not an oiler”
4 of 5 stars Reviewed 27 September 2012

Proximity to oil drives hotel rates upwards and Hilton Garden Inn Perm is not an exception. It's built for oilers (and probably by oilers, not architects, judging from its façade) - on a wide thoroughfare near a large Lukoil headquarters and not that far from a humongous oil refinery. When I stayed there I regretted that I am not an... More

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TanyaKazakova, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
16 October 2012

Thank you for your response. Should be we experienced really high season on dates during your stay that is why the rate was a little bit higher than on regular days. But we are happy to hear that you found our staff friendly and rooms clean. More over we would appreciate if you will send us an email with your... More

Samara, Russia
Top Contributor
60 reviews 60 reviews
60 hotel reviews
Reviews in 48 cities Reviews in 48 cities
52 helpful votes 52 helpful votes
“Convenient for departing”
4 of 5 stars Reviewed 23 September 2012

Location of the hotel - near the airport, not in the center of the city, but for me it was comfortable, because I had a flight early in the morning. I liked the room – very comfortable bed, in the bathroom there were slippers, hairdryer and bathrobe. I liked restaurant - good meal – I spent evening with my colleagues... More

Was this review helpful? Yes 2
TanyaKazakova, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
Google Translation
16 October 2012

Добрый день. Благодарим вас за такой приятный отзыв. Мы рады, что Вы оценили наши матрацы с регулируемой степенью мягкости, а... More

Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Very Good”
4 of 5 stars Reviewed 3 August 2012

I stayed at the Hilton garden whilst travelling on business, having selected the hotel based upon Trip Advisor reviews. The hotel was excellent and far superior to many i have stayed at within this region. Staff were knoweldgable, rooms modern and clean, food very good. Will certainly stay again.

Was this review helpful? Yes 1
TanyaKazakova, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
24 August 2012

Dear Mystic66, thank you very much for your pleasant review about our hotel. We’ll try to do our best for you to be satisfied whenever you stay at us. We’ll be glad to welcome you again! Kind regards! Tatyana Akhmetshina (Kazakova) Head of marketing and PR department, Hilton Garden Inn Perm tel.: +7 (342) 227-67-87 e-mail: Tatyana.Akhmetshina@hilton.com More

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice hotel, good restaurant”
4 of 5 stars Reviewed 8 July 2012

I was in Perm on a business trip and chose this hotel, as probably the best in town. I had no complaints at all with the service and there was good english speaking staff on reception and in the restaurant. I had breakfast and lunch in the hotel and the food was first class. An iron and board in the... More

Was this review helpful? Yes 2
TanyaKazakova, Public Relations Manager at Hilton Garden Inn Perm, responded to this review
24 August 2012

Dear AscottTraveller, we thank you for your comment about our hotel. It’s very pleasant for us to realize that our guests are satisfied with all the services we do. Hope to see you at us again! Good luck! Tatyana Akhmetshina (Kazakova) Head of marketing and PR department, Hilton Garden Inn Perm tel.: +7 (342) 227-67-87 e-mail: Tatyana.Akhmetshina@hilton.com More

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Additional Information about Hilton Garden Inn Perm

Address: Mira ulitsa 45 B, Perm 614022, Russia
Region: Russia > Volga District > Perm Krai > Permsky District > Perm
Amenities:
Business Centre Restaurant
Hotel Style:
Ranked #1 of 14 hotels in Perm
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Hilton Garden Inn Perm
Mira ulitsa 45 B
Perm 614022
Russia
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